Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Helene Arseneault

Moncton,NB

Summary

Experienced animal healthcare professional with 9 years of expertise, known for meticulous attention to detail and an unwavering commitment to accuracy. Seeking a medical transcriptionist role to apply strong record-keeping skills and a deep understanding of medical terminology.

Overview

10
10
years of professional experience

Work History

Registered Veterinary Technician

Coverdale Veterinary Hospital
09.2023 - Current
  • Write SOAP (Subjective, Objective, Assessment, Plan) notes, maintaining clear and organized patient records.
  • Maintained security and privacy of records to protect patients and providers.
  • Transcribing a treatment plan onto a module for documentation and implementation
  • Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
  • Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Enter and update client and patient information into computer software for accurate record-keeping.
  • Generate invoices and process payments, providing clients with accurate and detailed billing information.


Registered Veterinary Technician

Coastland Veterinary Hospital
01.2019 - 08.2023
  • Clinical Mentor for a Veterinary Technician student and staff members, including sharing knowledge and expertise in animal handling, surgical techniques, and client communication. This includes staying late after regular work hours to provide additional training and support, without additional compensation.
  • Designated technician for controlled substance log.
  • Documented patient medical histories, vitals and test results in electronic health records system.
  • Assisted in maintaining accurate inventory records by volunteering for after-hours inventory counts.
  • Lead tech member of health and safety committee.
  • Assisting / monitoring for surgical procedures (drug calculations and administration).
  • Providing on-call support for critical patient care needs during after-hours.
  • Client Communication and Education (discussing costs, services, surgical admissions and patient discharge).
  • Triaged incoming patients to determine treatment needs and urgency of care.

Registered Veterinary Technician

PLC Animal Hospital
07.2014 - 12.2018
  • Administrative duties (over phone and in-person).
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Provided on-call support after hours (week nights / weekends).
  • Referred to variety of medical sources to prevent mistakes in medical terms.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Provided on-call support (weekdays and weekends)

Education

Fear Free Veterinary Certification Program
09.2023

Passed

VTNE (Veterinary Technician National Examination)
04.2015

Veterinary Technician Diploma

Oulton College
Moncton, NB
06.2014

High School Diploma -

École Secondaire Assomption
Rogersville, NB
06.2012

Skills

  • Bilingual in French (Written and Spoken)
  • File and Records Management
  • Proficient in Word, Excel, and PowerPoint
  • Interpersonal Communication
  • Multitasking while ensuring precision and attention to detail
  • Time Management

Affiliations

Active member of the BCTVA

Active member of NBVMA and EVTA

References

Available upon request

Timeline

Registered Veterinary Technician

Coverdale Veterinary Hospital
09.2023 - Current

Registered Veterinary Technician

Coastland Veterinary Hospital
01.2019 - 08.2023

Registered Veterinary Technician

PLC Animal Hospital
07.2014 - 12.2018

Fear Free Veterinary Certification Program

Passed

VTNE (Veterinary Technician National Examination)

Veterinary Technician Diploma

Oulton College

High School Diploma -

École Secondaire Assomption

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Helene Arseneault