Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Helen Asrat Tefera

Helen Asrat Tefera

Toronto,ON

Summary


My background in various industries and education enhances my ability to communicate and collaborate with teams to reach organizational objectives. I am recognized for my dependability and flexibility in addressing evolving needs while upholding excellent standards. I typically employ sophisticated analytical skills and problem-solving capabilities to improve production effectiveness.

Overview

12
12
years of professional experience

Work History

Director for You Tube Channel

Aklilu H.michael
03.2024 - 12.2024
  • Choose a topic for the YouTube video
  • Edit and approve the content created
  • Post the video and follow the progress of the vide
  • Perform analytical analysis of the views and respond to the comments
  • Develop highly viewed videos
  • Enhance team collaboration through regular communication, goal setting, and performance evaluations.





Supervisor

Caramel Cafe and Lounge
05.2022 - 03.2024
  • Manage work flow and operations of the cafe ensuring timely and smoothly complete of task.
  • Evaluate and oversee employee’s performance, provide guidance and support to employees to enhance their performance.
  • Hire new employees and train new hires
  • Create and manage staff schedules
  • Report sales and workflow to senior management
  • Identify and apply marketing advancement in the cafe
  • Helping to resolve employee issue and disputes Appling strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Promote products Develop upselling scheme for products, improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions, Identify and apply marketing advancement in the cafe.

Senior Chemical Engineer

Ministry of Energy and Mines
09.2016 - 02.2022
  • Chemical analyze the quality and purity of minerals in a laboratory.
  • Inspect mining companies like Bisha
  • Give training and induction to laboratory to new assigned employees
  • Supervise and follow up all laboratory work
  • Develop and update laboratory Manuals
  • Assist students with their senior paper projects from different colleges
  • Write Laboratory reports

Teacher

Limeat Secondary School
09.2014 - 06.2016
  • Teach English for 11th grade.
  • Prepare teaching material and lesson plans
  • Arrange special programs like debating, language lab and book club
  • Write reports on the progress of the students and assessment procedures.

Teacher

Warsay Yikealo Secondary School
09.2012 - 04.2014
  • Teach Chemistry for 12th grade
  • Prepare teaching material to teach Chemistry
  • Prepare students to take Eritrea Secondary Education Certificate Examination (ESECE)
  • Draw up different plans in the curriculum to facilitate teaching.

Education

Master of Science - Business Administration

University of The People
California, United States Of America
06-2019

Bachelor of Science - Chemical Engineering

Eritrea Institute of Technology
Eritrea, Mainefihi
07-2012

Skills

  • Team working and networking
  • Quality and qualitative analysis
  • Customer service
  • Strategic planning
  • Verbal and written communication
  • Conflict resolving
  • Analytical thinking and decision-making

Languages

English
Full Professional
Tigrigna
Native or Bilingual
Arabic
Limited Working
French
Elementary

Timeline

Director for You Tube Channel

Aklilu H.michael
03.2024 - 12.2024

Supervisor

Caramel Cafe and Lounge
05.2022 - 03.2024

Senior Chemical Engineer

Ministry of Energy and Mines
09.2016 - 02.2022

Teacher

Limeat Secondary School
09.2014 - 06.2016

Teacher

Warsay Yikealo Secondary School
09.2012 - 04.2014

Master of Science - Business Administration

University of The People

Bachelor of Science - Chemical Engineering

Eritrea Institute of Technology

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Helen Asrat Tefera