Helen Alexandra (Alix) Bawlf

International Academy of Canine Trainers: Dog Behavior & Training Level 1, Certification

· Karen Pryor Puppy Start Right ,Certification

· Private training: Educate pet owners on handling techniques including socialization, obedience and manners

· Facilitated K9Kindergarten Puppy Classes at Sunset Community Center

· Facilitated K9 Kindergarten Puppy classes at the Round House Community Center

· Implemented positive reinforcement training methods only

· Distributed hand outs to participants on behavior issues such as barking, separation anxiety and leash reactivity

• St. John Ambulance Therapy Dog Program. Visited residence of George Pearson Rehabilitation Center for one year.
• Recently hired to do a Therapy dog program at MCC (Motivation, Power & Achievement center)
• Involved in the canine blood donor program at Animal Emergency of the Fraser Valley

• · Responsibility included fire hydrant maintenances and backflow prevention division of our company.
• · Organized daily operations
• · Scheduled all techinicians
• Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
• Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.

• Provided pre- and post-sales customer service and support.
• · Responsible for service & sales calls in the fire protection division. I contacted all existing clients for annual services.
• · Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
• · Cultivated long-term relationships with distributors and clients.

• Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
• · Trained the trainers on proper techniques in all area’s of fitness
• · Scheduled a staff of six other trainers.
• · Communicated with clients to determine their goals and performed client assessments.
• · Attended conferences to provide health education, wellness and fitness program development to clients.
• Provided ongoing direction and leadership for program operations.
• Mentored team members for professional development, resulting in increased productivity and job satisfaction.