Summary
Overview
Work History
Education
Skills
References
Timeline
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Helena Reed

Calgary,AB

Summary

A cheerful server who enjoys making conversation and helping others. Motivated and eager, always looking for ways to maintain a clean working area and organized space. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Overview

3
3
years of professional experience

Work History

Packing Line Attendant/General Labouror

Golden Hills Honey Farm
Three Hills, Alberta
02.2020 - 10.2020
  • As a line attendant, fast paced physical activity, decision making and attentiveness were required.
  • Aided implementing a transition from a physical recording system to a electronic record keeping system.
  • Manually moved and stacked filled cases from production area to storage area.
  • Conducted quality control checks by inspecting production process and completed product.
  • Attached identifying information and codes to cases.

Housekeeper/ Breakfast Room Staff

Super 8 Motels
Three Hills, Alberta
10.2019 - 02.2020
  • Work in housekeeping included efficiently cleaning up to 30 rooms a day to industry standards, cleaning common areas, and maintaining a friendly and professional manner with guests
  • Work in the breakfast room included meal planning and prep, greeting and serving guests,and serving catered meals.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Planned and prepared food product orders to maintain appropriate stock levels.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Managed kitchen staff team and assigned tasks for various stages of food production.
  • Received and stored food and supplies.
  • Made meals in accordance with company standards and requirements.

Waitress/Server

Alfredo’s
Three Hills, Alberta
04.2019 - 08.2019
  • Work included greeting customers, creating a welcoming atmosphere, answering phone calls, taking orders, and serving meals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Waitress

Joy’s Kitchen
Three Hills, Alberta
06.2017 - 08.2018
  • Work included greeting customers, assisting preparation of food and drinks, and serving meals.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

High School Diploma -

Prairie Christian Academy
06.2018

Skills

  • Inventory Management
  • Detail Oriented
  • Customer Service
  • Flexible Schedule
  • Service-Oriented
  • Interior and Exterior Cleaning
  • Multitasking and Prioritization
  • Strong Work Ethic
  • Food Preparation
  • Safe Food Handling
  • Ordering and Requisitions
  • Verbal and Written Communication

References

Kevin Belt - Golden Acres Honey Farm; Manager/Owner - (403)-650-7707 

Louise Alberts - Three Hills Super 8; Manager/Owner - (403)-443-9204 

Joyce Jee - Joy’s Kitchen; Head Chef/Owner - (403)-703-8205

Timeline

Packing Line Attendant/General Labouror

Golden Hills Honey Farm
02.2020 - 10.2020

Housekeeper/ Breakfast Room Staff

Super 8 Motels
10.2019 - 02.2020

Waitress/Server

Alfredo’s
04.2019 - 08.2019

Waitress

Joy’s Kitchen
06.2017 - 08.2018

High School Diploma -

Prairie Christian Academy
Helena Reed