Helena Raj
Brampton,Canada
Summary
Efficient cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Fortinos
Brampton, Canada
11.2022 - Current
- Provide excellent customer service by handling inquiries, returns, and complaints professionally
- Process cash, debit, credit, and gift card transactions accurately and efficiently
- Support cash office operations: balance tills, prepare daily deposits, and reconcile discrepancies
- Train and mentor new cashiers on POS systems and store procedures
- Maintain cleanliness and order at the front end and ensure a smooth checkout experience
- Follow all company policies and ensure compliance with safety and operational standards
Postal Clerk (On Call)
Canada Post
Mississauga, Canada
11.2021 - 05.2023
- Operated material handling machines
- Sorted, scanned, and sequenced mail items
- Processed and dispatched mail, parcels, and packets
- Completed required documentation and reports
- Sorted incoming mail by destination and priority for efficient delivery.
Bakery Clerk
Fortinos
Brampton, Canada
04.2018 - 03.2020
- Assisted customers in selecting bakery items and managing special orders.
- Packaged, labeled, and showcased baked goods to maximize freshness and visual appeal.
- Supported cake decoration and enhanced product display
- Delivered quality service to ensure customer satisfaction
- Maintained a clean and organized bakery area, complying with health and safety regulations.
Education
High School Diploma - Brampton
St. Roch Catholic Secondary School
Brampton06.2018
Skills
- Customer service
- Communication
- Problem solving
- Critical thinking
- Time management
- Leadership
- Interpersonal skills
- Computer proficiency
- Team collaboration
Certification
- Certificate of Achievement – Employability Skills (VPI Working Solutions)
- Certificate of Achievement – Leadership (Brampton Multicultural Community Center)
Volunteer Experience
- Sales Associate, Habitat for Humanity Restore, Brampton, Ontario, 10/01/14, 10/01/17, Assisted customers and maintained sales floor appearance, Handled donations and store merchandise
- Youth Leader, Brampton Multicultural Community Center, Brampton, Ontario, 08/01/16, 08/01/17, Supported newcomers in adjusting to school and community, Guided families in understanding the Ontario school system
References
References available upon request.
Timeline
Cashier
Fortinos
11.2022 - Current
Postal Clerk (On Call)
Canada Post
11.2021 - 05.2023
Bakery Clerk
Fortinos
04.2018 - 03.2020
High School Diploma - Brampton
St. Roch Catholic Secondary School
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