Helena Johnson
Barstow
Summary
Compassionate and dedicated professional with extensive experience at Trinity Youth Services, excelling in behavioral support and crisis intervention. Proven ability to build trusting relationships while enhancing client well-being. Skilled in medication administration and active listening, consistently advocating for individual needs and promoting positive outcomes in challenging situations.
Overview
10
10
years of professional experience
Work History
Team Support Worker
Trinity Youth Services
08.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
Behavior Interventionist
California Psych Care
05.2017 - 09.2022
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Improved student behavior by developing and implementing tailored intervention plans.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for students in need.
- Completed observations of students in classroom and social situations.
- Established rapport with each student, building trust and fostering a safe environment conducive to learning and growth.
- Delivered high-quality instruction that accommodates diverse learning styles while addressing specific behavioral needs of individual students.
- Maintained detailed records of student progress, facilitating data-driven decision making for future interventions.
- Advocated for students' needs during IEP meetings, contributing to development of comprehensive and effective plans.
- Managed crises effectively, employing de-escalation techniques to ensure safety of all students.
- Reduced instances of negative behavior by introducing and reinforcing positive behavior reinforcement systems.
- Enhanced students' self-esteem and confidence through consistent positive feedback and encouragement.
Youth Direct Care Staff
Sojourner's Haven
09.2015 - 03.2020
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
- Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Guided patients toward achieving personal goals by offering emotional support, encouragement, and practical advice.
- Maintained cleanliness and organization of living spaces for a safe and comfortable atmosphere conducive to healing.
- Actively participated in staff meetings, sharing insights on patient experiences to inform team-wide decision-making processes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with Medications, and ensuring documentation was completed correctly.
Education
Bachelor of Science - Social Psychology
Park University
Kansas City, MOBachelor of Science - Psychology
Clark Atlanta University
Atlanta, GAHigh School Diploma -
Carson High School
Carson, CA06-2005
Skills
- Health and safety awareness
- Confidentiality and privacy
- Active listening
- Relationship building
- Behavioral support
- Transportation assistance
- Cultural sensitivity
- Clean driving record
- Attention to detail
- Critical thinking
- Budgeting and financial management
- Empathy and patience
- Medication administration
- Documentation
- Documentation and reporting
- Crisis intervention
- Crisis management
Timeline
Team Support Worker
Trinity Youth Services
08.2021 - Current
Behavior Interventionist
California Psych Care
05.2017 - 09.2022
Youth Direct Care Staff
Sojourner's Haven
09.2015 - 03.2020
Bachelor of Science - Social Psychology
Park University
Bachelor of Science - Psychology
Clark Atlanta University
High School Diploma -
Carson High School
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