Overview
Work History
Education
Skills
Other Experiences
Licensing
Timeline
Generic

Helena Chen

Burnaby,BC,

Overview

3
3
years of professional experience

Work History

Social Worker

Surrey Memorial Hospital
07.2024 - Current
  • Casual Social Worker who actively covers: General Medicine, SURG/ Ortho, Internal Med, Laurel Place Rehab, CRC, Cardiology, and Jim Pattison Outpatient Clinics (Medical Daycare, Breast Health/ Urology, New Canadian Clinic, Neurology, Seniors' Clinic, Heart Health/ Lung Health/ Diabetes Clinic, and Pre-Admission Clinic)
  • Conducts BioPsychoSocial assessments for patients
  • Provides support and advocacy for patients and their families
  • Completes documentation which provides helpful collateral and communication for interdisciplinary team
  • Connects patients to community resources and assist in systems navigation
  • Actively participates as a member of the interdisciplinary team to problem-solve barriers to discharge and support patients/ families

Community Mental Health Worker

Coast Mental Health
06.2023 - 12.2024
  • Administer medications to clients residing in transitional mental health housing
  • Provide support for navigating community resources and Ministry services
  • Provide collateral information to clients' psychiatrists and case workers on an ongoing basis
  • Communicate events of each shift through detailed written documentation and verbal reports
  • Rotating shifts between 3 sites: Ananda House (various ages), Renfrew House (youth house) and Champlain House (senior womens' home)

Emergency Room Volunteer

Burnaby General Hospital
01.2023 - 08.2023
  • Checked in patients' visitors with the nursing staff and Wayfinding

Ness Fund Coordinator & Support Worker

YWCA Metro Vancouver
06.2022 - 04.2023
  • Provided intake for domestic violence relocation funding (National Emergency Survivor Fund) via phone and email
  • Provided support work for single mothers at 2 subsidized housing units by helping them navigate community resources and Ministry services
  • Spoke at donor events and networked at the annual conference

Education

ACTING FOR STAGE AND SCREEN CERTIFICATE -

CAPILANO UNVERSITY

BACHELOR OF SOCIAL WORK WITH DISTINCTION -

UNIVERSITY OF BRITISH COLUMBIA
05.2022

Skills

  • Proficient in conversational Mandarin
  • Intake and assessment skills in non-profit programs
  • Creative problem-solving skills for health care
  • Teaching skills for children with special needs

Other Experiences

  • Volunteer experiences in retirement homes and group homes
  • Worked closely with children diagnosed with Autism Spectrum Disorder prior to beginning my BSW
  • Practicum experiences at the food bank, youth hub, and YWCA transition home
  • Worked as a full time nanny
  • Worked as a front desk leader at a restaurant

Licensing

Full Registration with the BC College of Social Workers, RSW

Timeline

Social Worker

Surrey Memorial Hospital
07.2024 - Current

Community Mental Health Worker

Coast Mental Health
06.2023 - 12.2024

Emergency Room Volunteer

Burnaby General Hospital
01.2023 - 08.2023

Ness Fund Coordinator & Support Worker

YWCA Metro Vancouver
06.2022 - 04.2023

ACTING FOR STAGE AND SCREEN CERTIFICATE -

CAPILANO UNVERSITY

BACHELOR OF SOCIAL WORK WITH DISTINCTION -

UNIVERSITY OF BRITISH COLUMBIA

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Helena Chen