Summary
Overview
Work History
Education
Skills
Timeline
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Helena Brown

Adelanto

Summary

Dynamic and detail-oriented Pharmacy Technician with extensive experience at Best Pharmacy, excelling in workflow optimization and team collaboration. Proven track record in accurate prescription interpretation and HIPAA compliance, enhancing patient care and operational efficiency. Adept at multitasking in high-pressure environments while maintaining exceptional service standards.


Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Queens Pharmacy
08.2024 - Current
  • Head of Drop off/Lead Typist
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.


Lead Pharmacy Technician

Best Pharmacy
04.2022 - 08.2024
  • Supervised pharmacy technicians and coordinated day-to-day assignments.
  • Annual Physical Inventory
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Pharmacy Ordering
  • Communicated with Doctors, Nurses, and Medical staff
  • Administrative work
  • Point of Sale
  • Daily Reports
  • Scheduling

Pharmacy Technician

Care Point Pharmacy
11.2021 - 03.2022
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Clerk

CVS Pharmacy
02.2021 - 04.2021
  • Established and maintained patient profiles, updating organizational database with current information.
  • Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.

Education

Pharmacy

San Joaquin Valley College
Hesperia, CA
12-2021

Skills

  • Critical thinking abilities
  • Team collaboration
  • HIPAA compliance expertise
  • Workflow optimization
  • Insurance claims processing
  • Prescription interpretation
  • Pharmacy management
  • Effective multitasking

Timeline

Pharmacy Technician

Queens Pharmacy
08.2024 - Current

Lead Pharmacy Technician

Best Pharmacy
04.2022 - 08.2024

Pharmacy Technician

Care Point Pharmacy
11.2021 - 03.2022

Pharmacy Clerk

CVS Pharmacy
02.2021 - 04.2021

Pharmacy

San Joaquin Valley College

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Helena Brown