Helena Appiah
Gatineau,QC
Summary
Productive person with excellent problem-solving and time management skills. Organized and efficient with maintaining records and completing progress reports. Ready to become an exceptional communicator, a creative thinker and an influential leader in the global society.
Overview
6
6
years of professional experience
1
1
Certification
Work History
High School Teacher
Synclaire International School
01.2021 - 04.2021
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
- Inspired academic success based on belief that all students can achieve excellence, regardless of background.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
Customer Service Assistant
Charlena's Clothing And Creations
08.2015 - 08.2017
- Answered customer questions about product availability and shipment times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Submitted completed orders quickly to maximize delivery efficiency.
- Managed 200+ incoming calls each day with utmost professionalism and knowledgeable service.
Pre School Teacher
Infant Jesus Lumen Christi
08.2015 - 08.2017
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Bachelor Of Arts - Social Studies Education
University of Education, Winneba
Ghana 07.2021
Skills
- Assigning and Grading Work
- Common Core Standards
- Parent and Guardian Communication
- Positive Reinforcement Strategies
Certification
- Teaching English To Speakers of Other Languages and Teaching English as a Foreign Language
- At WORD TESOL ACADEMY
- MAY 2022
Timeline
High School Teacher
Synclaire International School
01.2021 - 04.2021
Customer Service Assistant
Charlena's Clothing And Creations
08.2015 - 08.2017
Pre School Teacher
Infant Jesus Lumen Christi
08.2015 - 08.2017
Bachelor Of Arts - Social Studies Education
University of Education, Winneba
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