Helen Zhao
Richmond
Summary
Highly motivated and dedicated, aspiring phlebotomist with a solid understanding of patient care, medical terminology, and laboratory procedures. Strong passion for delivering exceptional service in healthcare settings, prioritizing patient comfort and safety. Proven track record in patient care, data collection, and optimizing clinical operations. Committed to contributing to the efficiency and success of any medical team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Lifelong Medical Care
San Pablo, CA
10.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Streamlined communication between healthcare professionals and patients by providing precise translation services in realtime.
Dental Assistant
McDonald Oral Surgery
Pinole, CA
10.2024 - 12.2024
- Assisted during oral surgeries, ensuring a smooth and efficient process
- Prepared and cleaned the surgery room, maintaining a sterile and organized environment
- Sterilized tools and operated equipment such as the autoclave and ultrasonic cleaner with proficiency
- Supported administrative tasks, including filing and insurance billing, to streamline office operations
Board Certified Autism Technician
ABA Plus
Walnut Creek, CA
09.2023 - 06.2024
- Delivered direct care to clients ages 2-7 one-on-one and in group settings using ABA principles to acquire behavioral skills and reduce negative behaviors according to established protocols
- Collected data to inform treatment plan and facilitated collaboration between parents and higher-level providers to discuss treatment updates and plan
Education
Certificate of Completion - PHLEBOTOMY
Kaiser Permanente School of Allied Health
Richmond, CA03-2025
Bachelor of Arts - MOLECULAR AND CELL BIOLOGY
University of California, Berkeley
Berkeley, CA08-2024
Skills
- Venipuncture
- Capillary Puncture
- Specimen Handling
- Specimen Processing
- Infection Control
- Patient Care
- Blood sample collection
- Medical terminology
- Healthcare compliance
- Laboratory techniques
Accomplishments
- Recognized for outstanding dedication to patient care.
- Completed 160 clinical hours and collected over 800 venipunctures.
- Supervised team of 70 staff members to run a robotics high school competition.
Certification
- American Heart Association Basic Life Support (BLS) – American Heart Association.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Chinese (Cantonese)
Limited Working
Japanese
Limited Working
Timeline
Volunteer
Lifelong Medical Care
10.2024 - Current
Dental Assistant
McDonald Oral Surgery
10.2024 - 12.2024
Board Certified Autism Technician
ABA Plus
09.2023 - 06.2024
Certificate of Completion - PHLEBOTOMY
Kaiser Permanente School of Allied Health
Bachelor of Arts - MOLECULAR AND CELL BIOLOGY
University of California, Berkeley
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