Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HELEN ZERU

Summary

Experienced personal support worker is knowledgeable about safe patient ambulation, personal grooming assistance, and housekeeping. Remains current on relevant medical conditions and works with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes,s and preparing meals. Advise families and healthcare team regarding health concerns cleanliness, and household activities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal-support-worker

Right At Home Realty
Ottawa, ON
03.2022 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with daily living activities, running errands, and household chores.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Home Support Worker

GEM Health Care Services
Ottawa, ON
02.2022 - Current
  • Laundered items, changed sheets, and made beds to clean patients' bedrooms.
  • Tiding up. cleaning any items on the floor that could cause tripping hazards or items that are crowding the surfaces.
  • kitchen clean up.
  • wiping down the surface.
  • taking garbage.
  • help with shopping.
  • Followed nutritional plans to prepare optimal meals.

Housekeeping Aide

Sky High Cleaning
Ottawa, ON
03.2020 - 06.2022


  • · Executed all housekeeping duties including cleaning rooms, vacuuming, dusting, and polishing
  • Organized the office and storage
  • Followed established health and safety procedures for using cleaning chemicals
  • Commended by management for punctuality, neatness, and attention to detail

Cashier

Buck Or Two Plus
Ottawa, ON
11.2019 - 02.2023
  • Processed credit card, debit card, cash, gift card, and store credit transactions
  • Greeted customers and helped them with any questions and concerns to ensure quality customer service at all times

Education

High School Diploma -

Sawa
Sawa (eritrea)
06.2012

Skills

  • Dietary Needs
  • Client Requirements
  • Client Relationship Management
  • Patient Care
  • Household Chores
  • Assisting with Daily Living
  • Medication Reminders
  • Household Organization
  • Ability to Lift
  • Clean Living Spaces
  • Bathing
  • Verbal and Written Communication
  • Credit and Cash Transactions
  • Supporting Daily Living Needs
  • Creative Thinking
  • team work

Certification

  • Office and accounting (2022 from catholic school board)
  • HBB (Home Base Business 2021 from Catholic school board)
  • PSW (2021 From Academic Horizon collage)
  • Food Safety Handler (2021 from Ontario food safety program)
  • Food preparation (2017 from Global School Ethiopia)

Timeline

Personal-support-worker

Right At Home Realty
03.2022 - Current

Home Support Worker

GEM Health Care Services
02.2022 - Current

Housekeeping Aide

Sky High Cleaning
03.2020 - 06.2022

Cashier

Buck Or Two Plus
11.2019 - 02.2023

High School Diploma -

Sawa

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HELEN ZERU