Helen Yin
Toronto,ON
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
16
16
years of professional experience
Work History
Dealer Development Specialist
Mitsubishi Motors
06.2019 - 03.2021
- Acted as the first contact of the dealerships' request to OEM for various support requests including ownership change, business address change and so on.
- Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
Executive Assistant to the Chief Executive Officer
Fiat Chrysler Automobiles, APAC Headquarter Office
01.2013 - 06.2017
- Assisted to China JV’s (GAC-FCA) CEO in defining operation strategy and refining business solutions, by coordinating with department directors and liaising with global senior executive teams
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
Executive Assistant to the General Manager
T&W Group
09.2005 - 06.2012
- Conducted research on various topics as needed to support informed decision-making by the General Manager.
- Collaborated with cross-functional teams on projects that contributed directly to company growth or improvement initiatives.
- Facilitated onboarding processes for new hires, providing necessary resources for a smooth transition into their roles.
- Screened phone calls, emails, mail and visitors to route and resolve information requests.
Education
Global Entrepreneurship & Innovation 2023 Program -
UC Berkeley - Executive Education
Berkeley, USAMBA International Exchange (Fall Term 2015) -
McGill University
Montreal, CanadaMaster in MBA -
Norwegian Business School
Oslo, Norway01.2014
BA in Advertising -
Shanghai Normal University
Shanghai, China01.2001
Skills
- Fluent Bilingualism
- Fast Thinking
- Cross-cultural communication
- Medical Terminology
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Dealer Development Specialist
Mitsubishi Motors
06.2019 - 03.2021
Executive Assistant to the Chief Executive Officer
Fiat Chrysler Automobiles, APAC Headquarter Office
01.2013 - 06.2017
Executive Assistant to the General Manager
T&W Group
09.2005 - 06.2012
Global Entrepreneurship & Innovation 2023 Program -
UC Berkeley - Executive Education
MBA International Exchange (Fall Term 2015) -
McGill University
Master in MBA -
Norwegian Business School
BA in Advertising -
Shanghai Normal University
Similar Profiles
Andrew SullivanAndrew Sullivan
Salesperson at Mitsubishi MotorsSalesperson at Mitsubishi Motors
Sam SalemiSam Salemi
Assistant Receptionist at Mitsubishi MotorsAssistant Receptionist at Mitsubishi Motors
Kosoom SuksamranKosoom Suksamran
Material Planning Manager at Mitsubishi MotorsMaterial Planning Manager at Mitsubishi Motors
Maximilien VandenBroekMaximilien VandenBroek
Sales and Leasing Associate at Mitsubishi MotorsSales and Leasing Associate at Mitsubishi Motors
Tamara MustafaTamara Mustafa
Care Coordinator (Care Access Representative) at CBI Home HealthCare Coordinator (Care Access Representative) at CBI Home Health