Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Helen Triebner

Grande Prairie,AB

Summary

Driven Assistant Store Manager with a proven track record at Dulux Paints, adept in inventory control and customer service. Excelled in enhancing store operations, achieving significant sales growth through strategic merchandise displays. Skilled in POS systems and problem-solving, consistently ensuring accuracy and efficiency in all transactions. Extensive knowledge of warehouse organization and safety. Strong knowledge of shipping and receiving documentation and protocols.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Dulux Paints
01.2018 - Current
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures.
  • Interacted well with customers to build connections and nurture relationships.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed inventory counts and verified that counts remained within monthly tolerance levels.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Optimized warehouse operations by participating in efficient ordering, receiving, picking, packing, and shipping processes.
  • Reduced errors in customer orders by meticulously reviewing and verifying order details before submission.
  • Processed and handled customer complaints, answering questions, and providing alternative solutions.

Customer Service Representative

AkzoNobel
10.2015 - 01.2018
  • Assisted customers with finding suitable products.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Unloaded delivery trucks and safely transported goods from warehouse to assigned warehouse bin location.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment. Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Managed opening and closing procedures.

Education

High School Diploma -

St. Claude School Complex
St. Claude, MB
06.2012

Skills

  • Problem-Solving
  • Customer Service
  • POS Systems
  • Store Operations/Management
  • Inventory Control
  • Time Management
  • Stock Rotations
  • Order Management
  • Shipping and receiving
  • Inventory Counting

Hobbies

I like going quadding with friends and family.

I love solving puzzles such as sudoku or crosswords, and putting together jigsaw puzzles.

I enjoy reading all types of books, from comic books to autobiographies.

I do canvas painting of landscapes and doodling people and nature.

I like doing research on things I find interesting and often do research related to my job. 

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Assistant Store Manager

Dulux Paints
01.2018 - Current

Customer Service Representative

AkzoNobel
10.2015 - 01.2018

High School Diploma -

St. Claude School Complex

Similar Profiles

CREATE PROFILE
Helen Triebner