Helen Todd
LaBroquerie,MB
Summary
Equipped with problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Office Manager/Support Worker
Survivor's Circle for Reproductive Justice
04.2025 - Current
- Assisted in managing daily office operations and maintaining a productive work environment.
- Supported administrative functions, including document preparation and data entry tasks.
- Maintained office supplies inventory and facilitated ordering process to ensure availability.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Participated in professional development and training opportunities to enhance skills.
Jordan's Principle Administrative Assistant
Shoal Lake 40
08.2024 - 03.2025
- Organized and maintained electronic filing systems to enhance document retrieval efficiency.
- Assisted in scheduling appointments and managing calendars for team members.
- Prepared and edited correspondence.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Legal Assistant
DFS Kaneski UnRuh LLP
03.2020 - 11.2021
- Assisted attorneys with case preparation, organizing documents and files for effective case management.
- Drafted routine correspondence and legal documents, maintaining attention to detail for compliance.
- Supported billing processes by tracking billable hours and preparing invoices for attorney review.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed scheduling of appointments and optimizing attorney time and client communication.
- Coordinated communication between clients and legal team to facilitate workflow.
- Scanned, converted, and organized records into electronic format with consistent naming convention.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and meetings, optimizing calendar management for staff and executives.
- Greeted visitors warmly, ensuring a professional and welcoming front-desk atmosphere.
- Processed incoming mail and packages, maintaining organized delivery systems for office correspondence.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Elementary Teacher
Kiizhik Education Corporation
09.2017 - 02.2019
- Developed engaging lesson plans to enhance student comprehension and participation.
- Implemented differentiated instruction techniques to address diverse learning needs.
- Utilized various educational technologies to support interactive learning experiences.
- Collaborated with colleagues to design interdisciplinary projects fostering teamwork and critical thinking.
- Established positive classroom environment promoting respect, responsibility, and resilience among students.
- Conducted regular assessments to monitor student progress and adjust teaching strategies accordingly.
- Fostered relationships with parents through effective communication regarding student development and classroom activities.
- Participated in professional development workshops to continually refine teaching practices and methodologies.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
- Developed strong relationships with students and their families through consistent communication and involvement in school events.
- Collaborated with colleagues to develop cross-curricular lesson plans, deepening students'' understanding of multiple subjects.
- Enhanced student motivation and participation through the development of diverse, hands-on learning experiences.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Met with parents to review Individualized Education Plans for at-risk students.
Education
Early Childhood Education
Red River College of Applied Arts, Science And Technology
WinnipegLegal Assistant
Robertson College
Winnipeg, MB12-2019
Aboriginal Teacher Education Program
Queen's University
Kingston05-2016
Skills
- Office management
- Office administration
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Document management
- Scheduling coordination
- Event coordination
- Teamwork and collaboration
- Multitasking and organization
- Reliability
Certification
First Aid & CPR
ASSIST
Safe Talk
Fundamentals of OCAP
Timeline
Office Manager/Support Worker
Survivor's Circle for Reproductive Justice
04.2025 - Current
Jordan's Principle Administrative Assistant
Shoal Lake 40
08.2024 - 03.2025
Legal Assistant
DFS Kaneski UnRuh LLP
03.2020 - 11.2021
Elementary Teacher
Kiizhik Education Corporation
09.2017 - 02.2019
Early Childhood Education
Red River College of Applied Arts, Science And Technology
Legal Assistant
Robertson College
Aboriginal Teacher Education Program
Queen's University