Helen Ryan
Stoney Creek,ON
Summary
Dynamic professional with a proven track record at Yesco Sign and Lighting, adept in handling sensitive information and leading teams to success. Skilled in Microsoft applications and recordkeeping, I excel in transforming customer concerns into satisfaction and mentoring sales teams, significantly enhancing performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant to the President
Yesco Sign and Lighting
Hamilton, Ontario
08.2023 - Current
- Conducted research on various topics as requested by management.
- Took ownership over customer concerns, following issues through to resolution.
- Processed invoices and expense reports according to company policies.
- Handled sensitive information with discretion while maintaining confidentiality protocols.
- Prepared meeting agendas, recorded minutes, and distributed documentation to attendees.
Administrative Assistant
Evetz Microing Systems
Burlington, Ontario
12.2022 - 08.2023
- Welcomed guests, issued passes and took incoming phone calls at reception
- Assisted in preparation of monthly financial reports for executive review.
- Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals in AS400.
- Helped maintain office organization for aesthetic appeal and easy access to supplies.
Sales Manager
GFD
Hamilton, Ontario
11.2019 - 12.2022
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Education
Paralegal Studies
Mohawk College of Applied Arts And Technology
Hamilton, None05-2021
Skills
- Scheduling
- Data entry documentation
- Recordkeeping and bookkeeping
- Microsoft
Timeline
Assistant to the President
Yesco Sign and Lighting
08.2023 - Current
Administrative Assistant
Evetz Microing Systems
12.2022 - 08.2023
Sales Manager
GFD
11.2019 - 12.2022
Paralegal Studies
Mohawk College of Applied Arts And Technology
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