Helen Rose
Toronto,Canada
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Hero Certified Burgers
Toronto, Ontario
02.2022 - Current
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
Customer Service Representative
VISIONS ELECTRONICS
Toronto, Ontario
06.2022 - 11.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained a high level of professionalism when dealing with difficult customers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Accounting
Seneca College of Applied Arts And Technology
North York, None10-2023
Skills
- Order coordination
- Drawer management
- Check processing
- Issue escalation
- Product merchandising
- Point-of-sale system
- Inventory management
- Financial overage analysis
- Customer satisfaction
Timeline
Customer Service Representative
VISIONS ELECTRONICS
06.2022 - 11.2022
Customer Service Cashier
Hero Certified Burgers
02.2022 - Current
Accounting
Seneca College of Applied Arts And Technology