Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Helen R. Lopez

Bakersfield

Summary

Motivated and passionate individual, looking to utilize technical and soft skills as an IT Professional

Overview

1
1
year of professional experience
1
1
Certification

Work History

Salesperson/Customer Service

Airport Shuttle Of Phoenix
01.2023 - Current
  • Handled calls promptly and with courteous professionalism.
  • Processed orders, service requests and applied information to customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Voluntary Worker

St. Joseph Catholic Church
09.2022 - 05.2023
  • Assisted with special events and programs.
  • Coordinated food, clothing, and household items for disadvantaged individuals and families.
  • Assisted with fundraising activities.
  • Encouraged class participation to build student confidence and interest in church teachings.

Education

High School Diploma -

Foothill High School
Bakersfield, CA
06.2024

CompTIA A+ Certification - Computer Technologies

Career Technical Education Center
Bakersfield, CA
06.2024

Skills

  • Windows Troubleshooting
  • PC Hardware Repair
  • OS Installation
  • Customer Service
  • Bilingual (English & Spanish)

Certification

  • PC Pro Certification pending
  • Google IT Support Certification pending
  • ISC2 Certification in Cybersecurity-pending
  • Food Handler Certification

Affiliations

Josh Caracas,

Computer Technologies Instructor

7301 Old River Rd

Bakersfield, CA 93311

(661) 397-7301

josh_caracas@kernhigh.org

Timeline

Salesperson/Customer Service

Airport Shuttle Of Phoenix
01.2023 - Current

Voluntary Worker

St. Joseph Catholic Church
09.2022 - 05.2023

High School Diploma -

Foothill High School

CompTIA A+ Certification - Computer Technologies

Career Technical Education Center

Similar Profiles

CREATE PROFILE
Helen R. Lopez