Helen Rekani
El Cajon
Summary
Dynamic Cashier Manager at Greek Chicken with a proven track record in staff training and conflict resolution. Expert in cash handling and daily deposits, I consistently enhanced customer satisfaction through effective communication and problem-solving. My leadership ensured optimal shift scheduling, fostering a motivated team dedicated to exceptional service.
Overview
4
4
years of professional experience
Work History
Cashier Manager
Greek Chicken
El Cajon
08.2021 - Current
- Supervised daily cashier operations and staff performance at Greek Chicken.
- Trained new cashiers on customer service standards and operating systems.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Prepare and verify daily deposits, manage change orders, and maintain accurate safe counts.
- Scheduled staff shifts according to business needs ensuring adequate coverage at all times.
- Provided quick and effective solutions to maintain customer satisfaction
Education
High School Diploma -
Granite Hills High School
El Cajon 06-2023
Bachelor of Science - Cyber And Data Security Technology
University Of Arizona Global Campus
Chandler, AZSkills
- Cash handling
- Staff training
- Customer service
- Daily deposits
- Shift scheduling
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Team leadership
- POS system proficiency
Languages
English
Native/ Bilingual
Kurdish
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Cashier Manager
Greek Chicken
08.2021 - Current
High School Diploma -
Granite Hills High School
Bachelor of Science - Cyber And Data Security Technology
University Of Arizona Global Campus