Thi Thanh Ha Pham
Calgary,Canada
Summary
Motivated baking and pastry art student seeking internship in baking to gain hands-on experience. Baker passionate about creating and decorating many varieties of pastries and cakes using decoration such as fondant, marzipan, frostings, and icing. Has experience with professional kitchen equipment and great knowledge of decorating techniques and baking methods. Skilled in piping, prepping baking cakes, cookies, and pastries. Willing to learn new techniques. Highly organized, proactive, and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Baker
Lazy Loaf and Kettle
Calgary, AB
10.2023 - Current
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Checked baked goods periodically during the baking process to ensure desired results were achieved.
- Assisted in the development of new recipes for a variety of bakery items including cakes, pies and muffins.
- Ensured that all health regulations were followed at all times while working in the kitchen.
SERVER
168 Sushi Buffet
London, ON
06.2021 - 12.2021
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options
- Introduced the featured dishes and respond to customer requests about menu substitutions
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Communicated with the chef to stay up to date on customer order status and special requests for dishes
The Westin Hotel
Sydney
09.2018 - 11.2020
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events
- Walked among tables and re£illed water and beverage glasses or took orders for more drinks and food
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Loaded trays with accessories such as eating utensils, napkins or condiments
Waldorf Leura Garden Resort
Sydney
07.2018 - 03.2019
- Maintained smooth operations by correctly assigning rooms and coordinating customer check-in and check-out
- Provided information about the resort and entertainment event in surrounding areas to enhance customer's stay
- Answered phones to respond to customer inquiries and dealt with customer's problems
- Monitored reservations to arranging upcoming parties and special events
Education
Southern Alberta Institute of Technology
Calgary, AB10-2023
HEALTH & SAFETY AWARENESS TRAINING CERTIFICATION -
Fanshawe College
London, ON03.2021
BACHELOR OF BUSINESS IN HOTEL AND RESORT MANAGEMENT -
Blue Mountain International Hotel School
Sydney03.2020
Skills
- Maintaining sourdough starter
- Dessert preparation
- Artisan bread making
- Baking machinery operation
- Teamwork
- Customer Service
- Cake Decorating
- Decorating skills
- Health and Safety Regulations Management
Languages
English
Professional
Timeline
Baker
Lazy Loaf and Kettle
10.2023 - Current
SERVER
168 Sushi Buffet
06.2021 - 12.2021
The Westin Hotel
09.2018 - 11.2020
Waldorf Leura Garden Resort
07.2018 - 03.2019
Southern Alberta Institute of Technology
HEALTH & SAFETY AWARENESS TRAINING CERTIFICATION -
Fanshawe College
BACHELOR OF BUSINESS IN HOTEL AND RESORT MANAGEMENT -
Blue Mountain International Hotel School
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