Summary
Overview
Work History
Education
Skills
Timeline
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Helen Perez

Desert Hot Springs

Summary

Positive, upbeat, and reliable, I quickly master new concepts and skills. I am passionate about helping customers and creating satisfying experiences, with a strong history of providing top-notch service. I processes exceptional communication skills and a proven track record of building lasting client rapport.

Overview

9
9
years of professional experience

Work History

Barista

Gelson's
Rancho Mirage
04.2021 - Current
  • Prepare and serve espresso based coffee drinks
  • Preparing to open and close the Coffee bar
  • Taking orders and ringing up payments
  • Prepare and serve light food and snacks
  • Maintains cleanliness including machines and equipment
  • Restock when needed
  • Keeping track of inventory and placing new orders
  • Customer service
  • Focus on speed and efficiency
  • Prepared high-quality espresso beverages according to customer preferences.
  • Operated coffee brewing equipment and ensured proper functioning of machines.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Described menu items to customers and suggested products based on stated preferences.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.

Sales Lead Keyholder

Find Your Feet
Palm Springs
11.2016 - 04.2022
  • Ran Westfield mall pop up shop
  • Increased revenue by developing customer relationship, leading to substantial growth.
  • Inventoried stock and reordered items to maintain the appropriate product levels.
  • Satisfied customers every day with fast, friendly and knowledgeable support for feet apparel needs.
  • Consulted with customers to understand desires and suggest best products to meet needs.
  • Kept inventory levels optimized and supplies organized for forecasted demands.
  • Ordered, organized and rotated supplies.
  • Ran cash register.

Event Planner - Flower Designer

Shari Kelly Events
Palm Springs
08.2017 - 01.2022
  • Worked medium and large sales events.
  • Ordered organized and rotated supplies.
  • Carried out floral designs for medium and large scale events
  • Carried out high-quality floral work with little oversight

Education

High School Diploma -

Palm Springs High School
Palm Springs, Ca
06-2018

Skills

  • Espresso preparation
  • Equipment maintenance
  • Inventory management
  • Order processing
  • Patient
  • Multitasking and organization

Timeline

Barista

Gelson's
04.2021 - Current

Event Planner - Flower Designer

Shari Kelly Events
08.2017 - 01.2022

Sales Lead Keyholder

Find Your Feet
11.2016 - 04.2022

High School Diploma -

Palm Springs High School
Helen Perez