Helen Nocente

Working in a high volume, fast paced local eatery. Included training of new employees, serving and preparing alcoholic beverages,(bartending), cash settlements, using POS system, dealing with customer service, de-escalating conflicts between customers and restaurant complaints. food prep and daily stocking. Worked on own and with other employees.

Worked in a residential treatment center for adults with addiction and trauma issues including alcohol and drug abuse, eating disorders and mental health conditions. Monitored up to 10 clients, providing their medication, supporting them in their journey to wellness, dealing with conflicts on a daily basis