Helen Morris
Montreal,QC
Summary
Over 30 years of experience in the electronics industry with a focus on customer relationship management and service excellence. Demonstrated success in collaborating with factory support teams to improve service delivery. Expertise in establishing new partnerships while nurturing existing customer and supplier relationships. Proficient in French, enhancing communication with diverse clientele.
Overview
35
35
years of professional experience
Work History
Independent Sales Representative - PCB's
Self Employed
Montreal, Quebec
03.2007 - Current
- Self-managed since 2007.
- Manage client accounts, acting as a liaison between client and supplier.
- Regular in-person meetings with clients.
- Offer basic PCB training to clients for new personnel.
- New account development.
- Maintenance of open order and quote reports for each client.
Sales Account Manager
Photocircuits Corporation
Montreal, Quebec
08.2001 - 02.2007
- Managed client accounts to ensure satisfaction and retention.
- Quarterly visits to USA based PCB factory for training and customer audits.
- New account development, annual forecasts, maintaintained quote logs.
- Attended local trade shows.
Inside/Outside Sales Representative
Enerlec Sales - Manufacturer's Representatives
Montreal, Quebec
03.1991 - 03.2001
- 10+ years
Education
DEC in Social Sciences/languages
John Abbott College
Sainte-Anne-de-Bellevue05-1987
Skills
- Client account management
- New account development
- PCB training facilitation
- Order reporting
- Customer relationship management
- Sales forecasting
- Trade show participation
- Account retention strategies
- Effective communication
- Relationship building
Timeline
Independent Sales Representative - PCB's
Self Employed
03.2007 - Current
Sales Account Manager
Photocircuits Corporation
08.2001 - 02.2007
Inside/Outside Sales Representative
Enerlec Sales - Manufacturer's Representatives
03.1991 - 03.2001
DEC in Social Sciences/languages
John Abbott College