Helen Moreland
Uxbridge,ON
Summary
Seasoned Real Estate Broker with a proven track record at Home Buyer Reward Program Realty Inc., adept in negotiation and customer service. Excelled in fostering client relationships, achieving favorable contract terms, and leading teams with integrity. Skilled in market research and administration, consistently maximizing client value and satisfaction.
Many years of public service putting clients and patients first.
Strong interpersonal skills which allows adaptation to any situation with care, speed, and accuracy. Good at multi tasking.
Overview
48
48
years of professional experience
Work History
Real Estate Broker
Home Buyer Reward Program Realty Inc.
07.2019 - 06.2024
- Managed office, handled incoming calls and correspondence, oversaw all trades, did banking.
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Helped Negotiate favorable contract terms with agents for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts with co-op brokers to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Broker/Owner
NetPlus Realty Sales Inc.
01.2000 - 05.2013
- Managed office and agents. Oversaw all real estate deals, and paperwork. Answered all priority incoming calls from customers. Handled banking, and deposits.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled requests to deliver excellent customer support.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
- Supervised agents to make sure they adhere to all rules and regulations of The Regional Toronto Real Estate Board and Real Estate Council of Ontario.
Emergency Admitting Assistant
Scarborough General Hospital
11.1980 - 01.1982
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Promptly Greeted patients with friendliness and professionalism.
- Answered numerous incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with ER team to provide effective efficient assistance for patients specific needs.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Handled patients promptly with compassion, addressing health issues and processing them quickly, efficiently and with compassion.
Accounting Supervisor
Deak Foreign Exchange
06.1976 - 03.1979
- Supervised dept. staff. Maintained cash flow by monitoring bank balances and cash requirements.
- Monitored all currencies traded daily and maintained supervision over bank accounts for traders deals.
- Disciplined and motivated accounting team to maximize performance.
- Created and initiated accounting procedures to increase organization.
- Facilitated cross-functional communication between departments to ensure seamless integration of accounting processes.
- Handled all correspondence and emails in accounting dept.
- Liason between all department heads.
- Handled all customer inquiries re trades in currencies and allocated them appropriately.
Education
High School Diploma -
West Hill Collegiate Institute
Toronto, ON.Accounting
Ryerson Polytechnical Institute
Toronto, ONSkills
- Lead generation
- Negotiation
- Market research
- Agent and seller communications
- Customer service
- Administration
- Management
- Computer skills
- Keyboarding
- Phone calls
- Reception
- Banking
Languages
Polish
Limited Working
Timeline
Real Estate Broker
Home Buyer Reward Program Realty Inc.
07.2019 - 06.2024
Broker/Owner
NetPlus Realty Sales Inc.
01.2000 - 05.2013
Emergency Admitting Assistant
Scarborough General Hospital
11.1980 - 01.1982
Accounting Supervisor
Deak Foreign Exchange
06.1976 - 03.1979
High School Diploma -
West Hill Collegiate Institute
Accounting
Ryerson Polytechnical Institute
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