Helen Jean-Baptiste
Horticulturist
Grimsby,ON
Summary
Innovative horticulturist specializing in sustainable garden design and plant health monitoring. Enhances biodiversity through strategic landscaping and delivers expert horticultural guidance to clients. Committed to environmental sustainability and effective communication, creating thriving ecosystems and serene spaces.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head Gardener
Hospice Niagara
St. Catharines, Ontario
06.2023 - 08.2024
- Designed and implemented Pollinator gardens to enhance biodiversity and improve the local ecosystem.
- Created sensory-enriched gardens that promoted tranquility for hospice residents and visitors by engaging the four human senses.
- Maintained indoor and outdoor plants, ensuring soil health and implementing IPM principles for robust plant growth.
- Managed inventory of gardening supplies, organized work areas, and maintained cleanliness and upkeep of tools.
- Developed an in-depth powerpoint with information on each plant/shrub/tree/weed. It consisted of how to care,identify, the medicinal uses,transplanting tips, bloom times, pruning times,overwintering tips and how to remove if a weed.
Bartender
Northern Flame
08.2022 - 05.2023
- Oversaw daily bar operations, ensuring smooth opening and closing procedures.
- Trained and supervised new bartenders to maintain service standards and boost customer satisfaction.
- Managed inventory of bar products to guarantee availability and support high sales volume.
- Crafted seasonal cocktail menus to elevate customer experience and reflect current trends.
- Organized major holiday and sporting event raffles to drive customer engagement.
- Designed promotional content for social media to highlight bar events effectively.
- Communicated effectively to resolve customer conflicts and ensure a positive environment.
Server
Wonder Bar
06.2021 - 02.2022
- Delivered prompt food and drink service during peak hours, enhancing overall customer satisfaction.
- Proactively circulated through assigned areas to assess and address customer needs efficiently.
- Managed high-pressure situations by prioritizing tasks to ensure consistent service quality.
- Contributed to faster food service by assisting with salads, appetizers, and desserts preparation.
- Prepared dining areas by collecting dirty dishes and glasses while following cleaning protocols.
- Conducted closing tasks, including restocking supplies, cleaning workspaces, processing transactions, and securing property after shifts.
Room Attendant
Best Western
06.2020 - 06.2021
- Restored vacant rooms to occupant-ready status through thorough cleaning and inventory replenishment.
Ensured compliance with COVID safety protocols during cleaning operations.
Cleaned guest rooms and bathrooms, adhering to hotel quality standards.
Changed bed linens and restocked bathroom supplies to enhance guest experience.
Landscape Designer
It's Always Sunny Landscaping
St. Catharines, Ontario
05.2018 - 12.2018
- Created comprehensive plan for sustainable landscape design, integrating eco-friendly practices and native plant selection.
- Collaborated with clients to design customized landscapes that align with their vision and budget while prioritizing environmental sustainability.
- Integrated indigenous plants and features into landscapes to promote a healthy ecosystem.
- Conducted soil analyses to determine appropriate plant choices for specific sites.
- Performed erosion control measures to protect landscape features and surrounding areas.
- Supported budgeting and quoting for landscaping projects, ensuring accurate estimates for labor, materials, and timelines.
- Set up maintenance contracts to perform ongoing grounds care.
- Provided ongoing maintenance services such as pruning, weeding, edging and mulching gardens.
Gardener
Brookwood Garden
05.2017 - 08.2018
- Promoted healthy growth of plants and trees for sale, enhancing customer satisfaction.
- Provided expert horticultural advice to customers, facilitating informed purchase decisions.
- Performed regular inspections of growing environments, maintaining high quality standards.
- Managed fertilization, watering, and care of all hostas at season start.
- Adhered strictly to watering schedules to sustain greenhouse plant health.
Baker
Cinnabon
03.2012 - 08.2015
- Prepared large batches of dough weekly to ensure consistent supply for production.
- Baked large quantities of cinnabons to fulfill inventory requirements.
Education
Diploma - Horticulture Technician
04-2018
Graduate Certificate - General Arts And Science
04-2016
Some College (No Degree) - Ecosystem Management & Forestry Technician
Skills
- Microsoft Word, excel, adobe, power point
- Property Maintenance
- Customer Service
- Garden Maintenance Techniques
- Plant identification
- Environmental sustainability
- Seasonal planting
- Pest control
- Composting methods
- Propagation techniques
- Plant health monitoring
- Weeding gardens
Certification
- First Aid CPR-C
- Smart Serve
- Chainsaw Certified
- Food Handlers
Volunteer Experience
- Salvation Army B'Leaf, Volunteer, Not Provided
- Curry Art Supply Store, Volunteer, Not Provided
- Niagara College Greenhouse, Volunteer, Not Provided
- Conference, Volunteer, Not Provided
- Moksha Yoga, Volunteer, Not Provided
References
Available upon request
Awards
Niagara College GM Sustainability Project
Certifications Dates
- GM Motors & Niagara College, 04/12/18
- St Johns Ambulance, 05/28/20
- Smart Serve, 10/18/22
- Fleming College, 08/29/19
- Niagara Region, 08/22/18
Timeline
Head Gardener - Hospice Niagara
06.2023 - 08.2024
Bartender - Northern Flame
08.2022 - 05.2023
Server - Wonder Bar
06.2021 - 02.2022
Room Attendant - Best Western
06.2020 - 06.2021
Landscape Designer - It's Always Sunny Landscaping
05.2018 - 12.2018
Gardener - Brookwood Garden
05.2017 - 08.2018
Baker - Cinnabon
03.2012 - 08.2015
Niagara College - Diploma, Horticulture Technician
Durham College - Graduate Certificate, General Arts And Science
Sir Sandford Fleming College - Some College (No Degree), Ecosystem Management & Forestry Technician