Helen Huang
Oakland
Summary
Student with a strong work ethic and attention to detail, honed through experiences at Highland Hospital and East Bay Badminton Association. Proven ability in customer service and data analysis, successfully enhancing patient interactions and supporting public education initiatives. Committed to achieving results through effective collaboration and documentation.
Overview
2
2
years of professional experience
Work History
Health Excellence & Academic Leadership Intern
Highland Hospital
Oakland
09.2022 - 07.2024
- Completed SBAR presentation.
- Explored various healthcare fields while undergoing rotations, and shadowing doctors.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data see curity.
Front Desk Receptionist
East Bay Badminton Association
Emeryville
06.2023 - 04.2024
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Summer Intern Researcher
East Bay Municipal Utility District
Oakland
06.2022 - 08.2022
- Assisted in public education programs on water conservation and utility safety.
- Addressed current and expected problems with energy use, resource conservation and pollution.
- Reviewed public works construction projects such as water and sewer mains, storm drains and box culverts for compliance with applicable codes.
Education
Bachelor of Arts - Neuroscience
University of California, Riverside
Riverside, CA06-2029
High School Diploma -
Oakland Technical High School
Oakland, CA05-2025
Skills
- Attention to detail
- Customer service
- File management
- Pressure management
- Work ethic
- Cross-functional collaboration
- Team development
- Documentation and reporting
- Data analysis
Accomplishments
- Honors Roll (2021-2025)
LANGUAGES
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Front Desk Receptionist
East Bay Badminton Association
06.2023 - 04.2024
Health Excellence & Academic Leadership Intern
Highland Hospital
09.2022 - 07.2024
Summer Intern Researcher
East Bay Municipal Utility District
06.2022 - 08.2022
Bachelor of Arts - Neuroscience
University of California, Riverside
High School Diploma -
Oakland Technical High School