Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Helen Esquivel

Modesto

Summary

I am a enthusiastic person who is experienced in healthcare and capable of helping patients, I am seeking the opportunity to exercise my skills and past experience in new jobs.

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Sutter Health, Gould Medical
08.2020 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Built and maintained positive working relationships with patients and staff.
  • Managed waiting room operations effectively, addressing any issues or concerns that arose during peak hours.
  • Stayed calm under pressure to and successfully dealt with difficult situations.

Certified Nurse Assistant

Sutter Health, Memorial Medical Center
08.2020 - 08.2023
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
  • Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
  • Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
  • Served as a mentor to new staff members, providing guidance and support during their onboarding process.
  • Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
  • Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

High School Diploma -

Stanislaus County Office of Education
Modesto, CA
03.2023

Skills

  • Customer Service
  • HIPAA Compliance
  • Insurance Verification
  • Medical terminology knowledge
  • Insurance verifying
  • Patient greeting
  • Spanish Fluency
  • Patient check-in
  • Documenting and Recording Information
  • Healthcare industry understanding
  • Healthcare ethics
  • Staff Assistance

Languages

Spanish
Native or Bilingual

Timeline

Patient Service Representative

Sutter Health, Gould Medical
08.2020 - Current

Certified Nurse Assistant

Sutter Health, Memorial Medical Center
08.2020 - 08.2023

High School Diploma -

Stanislaus County Office of Education

Similar Profiles

CREATE PROFILE
Helen Esquivel