Helen Bacwed
Meridian Manufacturing
CAMROSE,AB
1
Certification
12
years of professional experience
4
years of post-secondary education
Knowledgeable Powder Coater with hands-on experience in applying durable powder coatings to a variety of surfaces. Proven ability to maintain quality standards while meeting production deadlines. Demonstrated skill in surface preparation and equipment maintenance, to ensure optimal application results.s.
Adaptable professional with extensive experience in inventory management, staff scheduling, and vendor relations across retail and service environments. Known for improving workflow, supporting team training, and maintaining accurate POS and cash handling procedures. Focused on efficient operations and a strong customer experience.
Work History
Powder Coater
3 Years 9 Months- Operated powder coating equipment to apply consistent finishes on manufactured parts.
- Inspected surfaces for defects before coating to ensure proper adhesion and quality.
- Prepared parts through cleaning, masking, and hanging for efficient production flow.
- Adjusted spray settings and curing parameters to meet finish specifications.
- Monitored parts through curing ovens to maintain coating consistency and durability.
- Safely operated industrial powder coating ovens to cure products.
- Inspected products closely to verify complete coating was achieved on projects.
- Identified finish defects and performed corrective rework to reduce scrap.
- Assisted in training new employees on proper powder coating techniques, contributing to a skilled workforce.
- Established effective communication channels between departments, facilitating smooth project transitions from one stage of production to the next.
- Improved overall workflow by coordinating with team members to ensure timely completion of projects.
- Enhanced powder coating quality by implementing efficient preparation and application techniques.
- Reduced material waste through precise powder measurement and careful application procedures.
- Implemented safety protocols in the workplace, reducing potential hazards and promoting a secure environment for all employees.
- Troubleshooted issues with coating equipment, resolving problems quickly to minimize disruptions to the production process.
- Maintained a clean and organized workspace, minimizing cross-contamination of coatings.
- Collaborated with management to develop performance benchmarks, fostering continuous growth within the organization.
- Performed regular maintenance on equipment, leading to reduced downtime and increased productivity.
- Observed safety protocols set by the company to avoid hazardous conditions.
- Held or positioned spray guns to direct spray onto articles.
- Primed, painted, varnished and lacquered walls and surfaces.
- Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
- Filled hoppers, reservoirs and pans with material used to coat, paint or spray using conveyors or pails.
Produce Associate
5 Months- Stocked produce displays, rotated inventory, and removed damaged items to maintain freshness
- Built attractive produce presentations and maintained clean, shoppable department conditions
- Assisted customers with product selection, location questions, and special requests
- Culling spoiled produce and restocking high-demand items to reduce waste and shortages
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
- Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
- Kept tidy and organized area to comply with cleanliness standards.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Checked dates, quality, and temperature controls to support food safety standards
Assistant Store Manager
8 Years 4 Months- Coordinated crew schedules and labor coverage to support peak business periods.
- Supervised crew shifts to maintain service standards and smooth restaurant operations.
- Trained team members on food safety, guest service, and operational procedures.
- Monitored cash handling, deposits, and register accuracy during daily shifts.
- Maintained inventory control and ordering processes to reduce product shortages.
- Resolved guest concerns promptly to protect satisfaction and restaurant reputation.
- Enforced sanitation, safety, and quality standards across the front counter and kitchen.
- Supported hiring, coaching, and performance feedback to strengthen crew development.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues that negatively impact operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increased customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with the budget.
- Increased employee retention by training staff in effective customer service techniques and product knowledge.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch the attention of store customers.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Medical Office Assistant - Medical Office
Bachelor of Science - Industrial Education Major in Computer Education
Skills
Inventory management
Safety compliance
POS systems operations
Time Management
Store organization
Quality assurance
Customer engagement
Equipment troubleshooting
Workspace maintenance
Customer engagement
Customer experience
Adaptability to change
Certification
- Licensure for Teacher
- Shift Manager Certification
- Food Safety Certification
- First Aid Certification
Timeline
Powder Coater
Meridian Manufacturing
01.2023 - CurrentRead More
Produce Associate
Walmart
10.2022 - 03.2023Read More
Assistant Store Manager
McDonald's Restaurant
05.2014 - 09.2022Read More
Technological University of The Philippines
Bachelor of Science from Industrial Education Major in Computer Education
06.1996 - 03.2000Read More
Capstone Edge College
Medical Office Assistant from Medical Office
Read More