HELEN A. PER
Lloydminster ,Canada
Summary
To make a significant contribution towards the attainment of the Company’s objective.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Safety Technician/Consumables Toolcrib Operator
Newcart Contracting
Lloydminster, AB
06.2016 - 03.2026
- Conducted safety inspections to identify hazards and implement corrective measures, improving workplace safety practices.
- Developed comprehensive training programs for staff on safety protocols and emergency response procedures.
- Coordinated regular safety drills to prepare teams for emergency situations, enhancing overall preparedness.
- Monitored compliance with health and safety regulations, ensuring adherence to industry standards across operations.
- Implemented risk assessments to evaluate potential hazards and recommend effective solutions for mitigation.
Shop Technician
HSE Integrated
Sylvan Lake, AB
05.2014 - 06.2016
- Packs assembly and trouble shooting for Self Contained Breathing Apparatus and Supplied Air Breathing Apparatus. Certified Mask Fit Tester and Certified on MITA & Scott Course.
General Manager
Wendy’s Restaurant of Canada
11.2002 - 07.2012
- Overall responsible for the entire operations of the restaurant in terms of delivering results on Productivity, Sales, People Development and QSC (Quality, Service & Cleanliness).
- Overseas main responsibilities of management team regarding Ordering, Scheduling, Training, Recruitment and Marketing.
District Manager
Tim Horton’s
Toronto, Ontario
07.1999 - 10.2002
- Responsible for five stores in terms of day to day operation (sales, profit, people, ordering, scheduling, training and recruitment).
- Direct reporting from subordinates i.e. General Manager of each 5 stores regarding management issues and marketing promotions.
- Evaluates management performance as well as staff ratings.
- Conducts quarterly training for managers and staff.
- Reviews store goals and objectives on a regular basis.
Co-Manager
Wendy’s International Inc.
Toronto, Ontario
08.1998 - 06.1999
- Manage the overall store operations, catering to quality, service, cleanliness, sales, profit, marketing, recruitment and training.
- Evaluated monthly sales projections, reviewed profit planning, upgraded and maintained quality, service, cleanliness level and develop quarterly people plan.
Operations Consultant; Store Manager; First Assistant
McDonald’s Philippines
06.1987 - 06.1998
- Responsible for the overall day to day Restaurants Operations and directly reporting to Owner Operator in regards to evaluating results on a quarterly and annual basis reviewing achievements on QSC, Sales, Profitability, People Development, Maintenance and Repairs and Upcoming Product Launches.
- Trained managers and crew, conducted planned maintenance and equipment task.
Education
Bachelor of Science - Hotel and Restaurant Management
University of Santo Tomas
Manila, Philippines01.1987
Skills
Maintained a good communication to all clients and prospective customers
Help and serve customers to their fullest satisfaction
Resolves issues and concerns regarding store operation
Ability to develop and initiate significant motivations and productivity improvement program
Hardworking, reliable, flexible, quick learner and a team player
Ability to work well under pressure
Certification
- 2011 Situational Leadership Course, Offered by Wendy’s in Ottawa
- 2010 Serve Safe Recertification
- 2009 First Aide Course 2 days session
- 2008 General Manager’s Core Group
- 2005 Managing Performance Course and Basics Courses (Introduction to Operations)
- 2001 Food Handler Certification Program, Offered by Toronto Public Health
- 2000 Customer Service and Labor Management Course
- 1992-1993 Completion of Regional Equipment Course & Customer Enhancement Class offered by McDonald’s Philippines, Manila, Philippines
- 1991 Advance Operations Course, Offered by Hamburger University, Chicago, Illinois USA
- 1987-1998 Successful Completion of Basic Operation, Basic Management, Advance Equipment Course and Intermediate Operations Courses (all courses attended was awarded as Dean’s Lister) offered by McDonald’s Philippines, Manila Philippines
Accomplishments
- 2012 Achieved PH1 Training Store and Maintained the Sparkle Operations
- 2005-2012 Sparkle Store
Timeline
Safety Technician/Consumables Toolcrib Operator
Newcart Contracting
06.2016 - 03.2026
Shop Technician
HSE Integrated
05.2014 - 06.2016
General Manager
Wendy’s Restaurant of Canada
11.2002 - 07.2012
District Manager
Tim Horton’s
07.1999 - 10.2002
Co-Manager
Wendy’s International Inc.
08.1998 - 06.1999
Operations Consultant; Store Manager; First Assistant
McDonald’s Philippines
06.1987 - 06.1998
Bachelor of Science - Hotel and Restaurant Management
University of Santo Tomas