Helen Amaya Cuevas

Starbucks partners work hard to provide the greatest customer service; we like to go above and beyond expectations to provide a good environment for everybody. Starbucks's aims to build relationships with its customers and assist them in brightening their days. Additionally, baristas perform a great amount of multitasking. As a Starbucks's Barista I have...

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Prioritized customers and pursued high quality customer connections
• Encouraged the establishment of a welcoming community
• Handled payment processing, cash change and issuing of receipt.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Explained beverage preparation and offered samples to help customers choose ideal items.
• Promoted additional items with beverages, increasing store sales.

McDonald's works hard to become progressively better so that it can serve the best food and service possible. Mcdonald's strives to make sure their customers have a pleasant experience while having a smile on their faces. As a McDonald's crew member, I...

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Prepared products following restaurant, health, and safety standards and procedures.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Accurately operated cash register to process customer payments.
• Became familiar with products to answer questions and make suggestions.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Collaborated with team members to complete orders.
• Assisted other team members to achieve goals.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Operated cash register to ring up final bill and process various forms of payment.