Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heleena Dow

Rothesay,NB

Summary

Seeking part time employment in the service industry. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in French. I’m 18 years old, and currently enrolled in UNB SJ for a Bachelor of Business administration.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Laborer

Shane Reid
06.2023 - 08.2023
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Operated landscaping equipment with focus on safety and machine longevity.

Lifeguard/Swim Instructor

Civic Center
01.2021 - 06.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Taught swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.

Office assistant

Dow Quality Home Care
01.2020 - 03.2023
  • Duties include filing, answering phone, data entry, greeting clients.
  • Interacted with customers by phone, email, or in-person to provide information.

Ski Instructor

Poley
01.2015 - 03.2020
  • Responsible for a group of children between ages 3 to 12
  • Duties include ski instruction and supervision, chair evacuation, emergency response, customer service, data entry.

Education

High School Diploma -

Sussex Regional High School
Sussex, NB
06.2023

BBA - Business Administration

University Of New Brunswick
Saint John, NB

Skills

  • Safety Awareness
  • Time Management
  • Attention to Detail
  • Lawn and Grounds Maintenance
  • Public Safety
  • Water Sampling
  • Team Bonding
  • First Aid
  • Strong Client Relations
  • Lifeguard Procedures
  • Swimming Lessons
  • Creative Thinking
  • Physical Conditioning
  • Customer Loyalty
  • Critical Thinking
  • Customer Engagement
  • Dependable and Responsible

Certification

Childcare (babysitting coarse) Lifeguard certification First Aid and CPR certificate

Timeline

Laborer

Shane Reid
06.2023 - 08.2023

Lifeguard/Swim Instructor

Civic Center
01.2021 - 06.2023

Office assistant

Dow Quality Home Care
01.2020 - 03.2023

Ski Instructor

Poley
01.2015 - 03.2020

High School Diploma -

Sussex Regional High School

BBA - Business Administration

University Of New Brunswick

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Heleena Dow