Heleen Bekker
Borden,SK
Summary
Driven by a goal-oriented mindset, I excelled at Affinity Credit Union as a Part-Time Member Advisor, enhancing marketing efforts and boosting member satisfaction through exceptional service and problem-solving skills. Proficient in financial transactions and teamwork, I consistently adhered to compliance, contributing to our team's success.
Overview
17
17
years of professional experience
Work History
Warehouse Worker
Living Books Inc.
Borden, SK
12.2021 - Current
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bookkeeper
Cut Knife Family Worship Centre Inc.
Cut Knife, SK
07.2018 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Identified accounting errors when cross-referencing documents and database information.
- Reported financial data and updated financial records in ledgers and journals.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Completed tax forms in compliance with legal regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Developed and implemented procedures to improve accounting efficiency.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Cleaning Contractor
Cut Knife Housing Authority, Cut Knife, SK
Cut Knife, SK
09.2019 - 02.2021
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Received positive feedback from client for exceptional attention to detail in cleaning tasks.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Stay at Home Mom
Stay at Home Mom
Cut Knife, SK
04.2016 - 07.2018
Housekeeper
Ledburry Trust
Farm, Ledburry, NorthWest, South Africa
10.2014 - 04.2016
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Accountant
Nadine Fire Services CC
Johannesburg, South Africa
01.2012 - 10.2014
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Article Clerk
TJ BothaSpannenberg Inc., South Africa
Johannesburg, South Africa
01.2008 - 12.2011
- Supported marketing initiatives by providing input on promotions targeting specific segments of our membership base.
- Provided ongoing support to members, ensuring prompt resolution of issues and concerns.
- Delivered exceptional customer service through active listening, empathy, and timely communication with members.
- Maintained strict adherence to compliance guidelines while processing transactions and managing accounts.
- Streamlined data gathering processes by utilizing advanced software tools for auditing purposes efficiently.
- Collaborated with colleagues to analyze complex legal issues, resulting in well-informed decisions on case strategies.
Education
Honors Baccalaureus Commercii - Accounting And Finance
North West University, Potchefstroom, North West,
Potchefstroom, South Africa02.2008
Skills
- Training and coaching
- Goal-oriented mindset
- Performance Tracking
- Financial Transactions
- Product Sales
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Computer Skills
- Data Entry
- Self Motivation
- Goal Setting
- Account Reconciliation
- Order Processing
Languages
English
Full Professional
Afrikaans
Native or Bilingual
Timeline
Warehouse Worker
Living Books Inc.
12.2021 - Current
Cleaning Contractor
Cut Knife Housing Authority, Cut Knife, SK
09.2019 - 02.2021
Bookkeeper
Cut Knife Family Worship Centre Inc.
07.2018 - Current
Stay at Home Mom
Stay at Home Mom
04.2016 - 07.2018
Housekeeper
Ledburry Trust
10.2014 - 04.2016
Accountant
Nadine Fire Services CC
01.2012 - 10.2014
Article Clerk
TJ BothaSpannenberg Inc., South Africa
01.2008 - 12.2011
Honors Baccalaureus Commercii - Accounting And Finance
North West University, Potchefstroom, North West,