Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heleen Bekker

Borden,SK

Summary

Driven by a goal-oriented mindset, I excelled at Affinity Credit Union as a Part-Time Member Advisor, enhancing marketing efforts and boosting member satisfaction through exceptional service and problem-solving skills. Proficient in financial transactions and teamwork, I consistently adhered to compliance, contributing to our team's success.

Overview

17
17
years of professional experience

Work History

Warehouse Worker

Living Books Inc.
12.2021 - Current
  • Reduced order processing time with accurate picking, packing, and shipping of products.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Bookkeeper

Cut Knife Family Worship Centre Inc.
07.2018 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Identified accounting errors when cross-referencing documents and database information.
  • Reported financial data and updated financial records in ledgers and journals.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Completed tax forms in compliance with legal regulations.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Developed and implemented procedures to improve accounting efficiency.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Cleaning Contractor

Cut Knife Housing Authority, Cut Knife, SK
09.2019 - 02.2021
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Received positive feedback from client for exceptional attention to detail in cleaning tasks.
  • Provided excellent customer service by addressing client concerns promptly and professionally.

Stay at Home Mom

Stay at Home Mom
04.2016 - 07.2018

Housekeeper

Ledburry Trust
10.2014 - 04.2016
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Accountant

Nadine Fire Services CC
01.2012 - 10.2014
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Article Clerk

TJ BothaSpannenberg Inc., South Africa
01.2008 - 12.2011
  • Supported marketing initiatives by providing input on promotions targeting specific segments of our membership base.
  • Provided ongoing support to members, ensuring prompt resolution of issues and concerns.
  • Delivered exceptional customer service through active listening, empathy, and timely communication with members.
  • Maintained strict adherence to compliance guidelines while processing transactions and managing accounts.
  • Streamlined data gathering processes by utilizing advanced software tools for auditing purposes efficiently.
  • Collaborated with colleagues to analyze complex legal issues, resulting in well-informed decisions on case strategies.

Education

Honors Baccalaureus Commercii - Accounting And Finance

North West University, Potchefstroom, North West,
Potchefstroom, South Africa
02.2008

Skills

    • Training and coaching
    • Goal-oriented mindset
    • Performance Tracking
    • Financial Transactions
    • Product Sales
    • Teamwork and Collaboration
    • Attention to Detail
    • Problem-solving abilities
      • Multitasking
      • Computer Skills
      • Data Entry
      • Self Motivation
      • Goal Setting
      • Account Reconciliation
      • Order Processing

Languages

English
Full Professional
Afrikaans
Native or Bilingual

Timeline

Warehouse Worker

Living Books Inc.
12.2021 - Current

Cleaning Contractor

Cut Knife Housing Authority, Cut Knife, SK
09.2019 - 02.2021

Bookkeeper

Cut Knife Family Worship Centre Inc.
07.2018 - Current

Stay at Home Mom

Stay at Home Mom
04.2016 - 07.2018

Housekeeper

Ledburry Trust
10.2014 - 04.2016

Accountant

Nadine Fire Services CC
01.2012 - 10.2014

Article Clerk

TJ BothaSpannenberg Inc., South Africa
01.2008 - 12.2011

Honors Baccalaureus Commercii - Accounting And Finance

North West University, Potchefstroom, North West,

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Heleen Bekker