Summary
Overview
Work History
Education
Skills
Chamber of commerce award
The Michael Award
Timeline
Generic

Helana Cleary

Montreal,QC

Summary

I work with detail-oriented and creative planning through strong experience in designing clear, visually engaging PowerPoint presentations tailored to customer needs. Skilled at transforming complex information into compelling visuals that highlight key product features and benefits, while maintaining brand consistency. I enjoy collaborating with teams to ensure presentations effectively support sales, marketing, and customer engagement initiatives.

Overview

9
9
years of professional experience

Work History

Coach

Anytime fitness
Montreal, Quebec
06.2025 - Current
  • Creating digital software for tailored programming for clients through Google Sheets.
  • Developed training programs for members to enhance skills and performance.
  • Developed and implemented marketing plans to increase the number of personal training clients through social media planning and through floor communications.

Coach/ Personal Trainer

World Gym Quebec
10.2024 - 04.2025
  • My role is to develop and educate clients on executing tailored programs efficiently through techniques and well-planned programming, depending on performance and abilities.
  • I created an app to help clients reach goals more efficiently through simple software planning, to ensure smooth transitions through a fun and enjoyable progression period while tracking.
  • Collaborated with team members to improve workflow efficiency and communication.

Delivery Driver & Cashier

Iceland
11.2023 - 09.2024
  • Helping with managing groceries efficiently to customers' demand.
  • The primary role is to deliver customers' shopping within the time slots provided. Secondary role is to work on the shop floor helping with picking and customer service at the tills.
  • Improving customer satisfaction by ensuring timely and accurate deliveries of Iceland's products.

Outbound Problem Solver

Amazon Associate
02.2021 - 12.2023
  • Resolved customer issues through effective communication and problem-solving techniques.
  • Utilized Amazon tools to track order statuses and manage customer inquiries through problem solve.
  • My responsibilities within Amazon is to manage productivity to meet customers' expectations. I'm trained for specialist areas within the FC such as PCNS, AFC, Problem Solve, Single Mediums so over time I've enhanced my learning and delivered support and productivity across departments. Managing time efficiently to ensure customer care and productivity are to the highest standards.

Personal Trainer

Places for People
10.2018 - 03.2021
  • Fitness instructing and personal training on a 1-1 basis. Helping customers become more confident and understanding the practise of fitness and basic nutritional values.
  • Developing, planned, and led personal and group fitness sessions to all fitness types to accommodate to everyone. Fitness lead programs were also personalized to each individual regarding ability and fitness frequency.

Head Hostess

Bitter Sweet Promotions
08.2016 - 11.2018
  • Supervising staff within various venues across the UK. Customer interactions, taking drink orders.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.

Education

Personal Training

BODYCORE
Online Course
09.2024

Coaching

Chesterfield College
04.2019

Undergraduate - Visual Communication Level 4

Birmingham City University
05.2017

Foundation Diploma - Visual Communication Level 4

Chesterfield College
06.2014

Extended Diploma - Visual Communication level 3

Chesterfield College
06.2012

GCSE -

St. Marys RC High School
Chesterfield
06.2010

Skills

  • Building relationships
  • Leadership and teamwork
  • Workflow planning
  • Professional communication
  • Professional ethics understanding
  • Deductive Reasoning
  • Conflict resolution skills
  • Adaptability
  • Critical thinking
  • Written Communication
  • Cultural awareness
  • Organization and Time management
  • Planning and Coordination
  • Training & Development

Chamber of commerce award

The Chamber of Commerce Award which was held in St Marys Catholic RC High School in 2010. The award is for recognition for academic excellence, leadership and a positive contribution to the school community.

The Michael Award

The Michael Award was given to me in 2017 for outstanding packaging design during my university studies at Birmingham City University. The ability to combine functional and creative visuals made my work stand out.

Timeline

Coach

Anytime fitness
06.2025 - Current

Coach/ Personal Trainer

World Gym Quebec
10.2024 - 04.2025

Delivery Driver & Cashier

Iceland
11.2023 - 09.2024

Outbound Problem Solver

Amazon Associate
02.2021 - 12.2023

Personal Trainer

Places for People
10.2018 - 03.2021

Head Hostess

Bitter Sweet Promotions
08.2016 - 11.2018

Personal Training

BODYCORE

Coaching

Chesterfield College

Undergraduate - Visual Communication Level 4

Birmingham City University

Foundation Diploma - Visual Communication Level 4

Chesterfield College

Extended Diploma - Visual Communication level 3

Chesterfield College

GCSE -

St. Marys RC High School

Similar Profiles

CREATE PROFILE
Helana Cleary