Hejran Rahimi
Sacramento
Summary
Detail-oriented project coordinator with expertise in team collaboration, data analysis, and problem-solving. Proven ability to manage departmental operations, streamline processes, and enhance customer satisfaction. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
4
4
years of professional experience
Work History
Shift Leader
Panda Express
Sacramento
10.2024 - Current
- Facilitated team meetings to discuss performance goals and motivate staff.
- Implemented strategies to improve customer interaction and satisfaction ratings.
- Maintained accurate reporting and documentation of daily operations.
- Encouraged team collaboration to enhance service speed and quality.
- Managed cash handling and ensured accuracy in financial transactions.
- Assisted in training new employees on shift operations.
Cordinator
HomeGoods
Sacramento
09.2023 - 09.2024
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved customer complaints in a timely manner while upholding company standards.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Delegated work to staff, setting priorities and goals.
- Guided employees in handling difficult or complex problems.
- Researched and prepared reports required by management or governmental agencies.
Shift Leader
In-N-Out
Sacramento
04.2022 - 08.2023
- Implemented effective shift scheduling to optimize labor costs and enhance service delivery.
- Trained new team members on operational procedures and customer service excellence.
- Facilitated team meetings to discuss performance goals and motivate staff.
- Implemented strategies to improve customer interaction and satisfaction ratings.
- Maintained accurate reporting and documentation of daily operations.
- Managed cash handling and ensured accuracy in financial transactions.
Education
Associate of Arts - Economics
Sacramento State
Sacramento, CA06-2027
Skills
- Data analysis
- Project management
- Customer service
- Team collaboration
- Report preparation
- Budget management
- Problem solving
- Time management
- Problem-solving
- Project coordination
Languages
English
Full Professional
Persian
Full Professional
Turkish
Full Professional
Timeline
Shift Leader
Panda Express
10.2024 - Current
Cordinator
HomeGoods
09.2023 - 09.2024
Shift Leader
In-N-Out
04.2022 - 08.2023
Associate of Arts - Economics
Sacramento State