Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hein Htet San

Hein Htet San

Daly City

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

3
3
years of professional experience

Work History

Barista and Cashier

Roasting Plant Coffee | CA, San Francisco International Airport
07.2024 - Current

As a snack bar attendant..

  • Maintaining a clean workspace
  • Take customer orders accurately, offering recommendations and information on menu items
  • Prepare for the coffee cups and the items needed to sell for other shift team members
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Server

Lotte Hotels & Resorts Myanmar
05.2022 - 12.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

The Beer Factory
11.2022 - 12.2023
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Associate of Science - Computer Science

De Anza College
Cupertino, CA
05-2024

Skills

  • Server, Barista Experience
  • Customer Service
  • Restaurant experience
  • Food service
  • Time management
  • Excellent memory
  • Team player
  • Cash handling
  • Order taking
  • POS systems
  • Menu memorization

Timeline

Barista and Cashier

Roasting Plant Coffee | CA, San Francisco International Airport
07.2024 - Current

Server

The Beer Factory
11.2022 - 12.2023

Server

Lotte Hotels & Resorts Myanmar
05.2022 - 12.2024

Associate of Science - Computer Science

De Anza College
Hein Htet San