Heidy Vasquez
Northridge
Summary
Dynamic healthcare worker with extensive experience at UCLA Hematology/Oncology, excelling in patient care and phlebotomy. Proven ability to manage time effectively while delivering exceptional service and maintaining compliance with health standards. Bilingual in Spanish, I thrive in fast-paced environments, ensuring patient satisfaction and safety in all interactions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant III/CPT
UCLA Hematology/Oncology
06.2023 - Current
- Check-in patients, perform vitals, administer SQ and IM injections, complete behavioral health screenings.
- Assist in infusion center under LVNs and RN supervision on patient intake by keeping chemotherapy room stocked/clean, obtaining vitals, and medication reconciliation.
- Performed BOH tasks such as MD’s inbox, refill requests, triaging patient’s calls/messages.
- Call patients daily to deliver specialty testing results, medication refills, blood tests, deliver CT/PET scan results.
- Perform phlebotomy and prepared specimens for lab collection, including specialty testing.
Lead Medical Assistant/Phlebotomist
Los Angeles Cancer Network
10.2021 - 06.2023
- Oversee multiple responsibilities such as patients’ vitals, depression screenings, medical history, administering injections, performing a variety of venipunctures, and assist in bone marrow biopsies.
- Responsible for the laboratory’s daily operations such as placing supply orders, drug orders, maintaining daily logbooks for CBC/CMP analyzers, and daily drug inventory.
- Prepare rooms and instruments for post-operative care for Oncology breast surgeon.
- Ensure exam rooms were kept stocked, cleaned, and exceeded OSHA standards for health and safety for up to 70 patients daily.
Medical Assistant Intern
Los Angeles Cancer Network
08.2021 - 09.2021
- Check in patients, enter demographics, medical history verification and pain scale assessments.
- Assist nurses in the chemotherapy room, take vitals during infusions, and transfer patients to ER.
- Assist Lead Medical Assistant with sending out up to 50 specimen orders to different laboratories daily.
- Administer Intramuscular injections, subcutaneous injections, and provided patient education for first-time-injection patients.
Shift Lead
Starbucks Coffee Co.
06.2007 - 05.2021
- Assigned employees to the right task/position at the right time for exceptional customer experience.
- Maintained a calm demeanor during high volume hours or unexpected events to keep cafe running smoothly, fun, and positive.
- Coached employees on beverage quality, speed of service, standards on customer satisfaction while embracing diversity in our communities totaling five Cafes’ and six Drive-thrus.
Education
Licensed Vocational Nurse -
Concorde Career College
North Hollywood, CA03.2025
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Camarillo, CA03.2022
Certified Medical Assistant -
Concorde Career College
North Hollywood, CA10.2021
High School Diploma -
Hollywood Senior High
Hollywood, CA06.2003
Skills
- Effective time management
- Phlebotomy and venipuncture
- Customer relations expertise
- IV therapy proficiency
- Spanish fluency
- Dependable and responsible
- Patient care
- Electronic health records
Certification
- Licensed Vocational Nurse (LVN) June 2025
- Intravenous Therapy / Blood Withdrawal Certified, July 2025
- Nationally Certified Medical Assistant, NCCT September 2022
- Nationally Certified Phlebotomy Technician, NHA March 2023
- BLS, American Heart Association February 2025
Clinical Experience
Skilled Nursing | Sherman Village, Sherman Oaks, CA
Vocational Nursing Student | January 2024 – March 2025
- Cared for rehabilitative, and long-term care patients with variety of medical conditions.
- Managed medication administration, wound care, catheter care, and tracheostomy management under RN supervision.
Long-Term Acute Care | Kindred Hospital Paramount, Paramount, CA
Vocational Nursing Student | June 2024 – December 2024
- Cared for critically ill patients in ICU requiring advanced monitoring and life support measures.
- Assisted with emergency procedures, ventilator management, and enforced infection control.
Rehabilitation | Burbank Healthcare and Rehabilitation Center, Burbank, CA
Vocational Nursing Student | January 2024 – April 2024
- Performed tracheostomy care, gastrostomy feedings, medication administration and routine patient assessments.
- Assisted with mobility, transfers, wound care, pain management, fall prevention, and catheter management.
- Assisted with oral feedings, neurological assessments, injection administration under RN supervision.
References
References available upon request.
Timeline
Medical Assistant III/CPT
UCLA Hematology/Oncology
06.2023 - Current
Lead Medical Assistant/Phlebotomist
Los Angeles Cancer Network
10.2021 - 06.2023
Medical Assistant Intern
Los Angeles Cancer Network
08.2021 - 09.2021
Shift Lead
Starbucks Coffee Co.
06.2007 - 05.2021
Licensed Vocational Nurse -
Concorde Career College
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Certified Medical Assistant -
Concorde Career College
High School Diploma -
Hollywood Senior High
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