Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Heidy Torres

Imperial

Summary

Skilled in compassionate caregiving and home safety assessments, I enhanced patient mobility and well-being at IHSS Public Authority. As a Warehouse Supervisor at Passion Growers, I led teams to improve productivity and maintain high safety standards. My expertise in patient care and leadership has consistently fostered professional relationships and workplace efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Care Provider

IHSS Public Authority
04.2024 - Current
  • Implemented physical therapy exercises to improve patient mobility.
  • Provided emotional support and companionship to enhance patient well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with self-administered medications.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.

Warehouse Supervisor

Passion Growers
01.2022 - 11.2024
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.

.

  • Maintained high levels of accuracy in daily operations.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Education

M.D. - Medical Sciences

University of Medical Sciences
Matanzas Cuba
07-2015

Skills

  • Compassionate Assistance
  • Compassionate caregiving
  • Patient care
  • First aid and safety
  • Medical appointment coordination
  • Physical therapy assistance
  • Medication monitoring
  • Home safety assessments
  • Mobility assistance

Certification

Registered Medical Assistant by ARMA(American Registry of Medical Assistant)


Certificate on CPR/AED/First Aid(Adult/Child/Infant/Choking) by CPR Foundation in accordance with the corresponding ILCOR,OSHA and AHA/ECC guidelines(2020)

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Home Care Provider

IHSS Public Authority
04.2024 - Current

Warehouse Supervisor

Passion Growers
01.2022 - 11.2024

M.D. - Medical Sciences

University of Medical Sciences
Heidy Torres