Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidy Nocon

Riverside

Summary

Extroverted Territory/Account Manager with Fifteen years of experience in outside sales settings with fourteen years in the Dental industry field. Energetic and outgoing with strong relationship-building skills. Looking for chance to leverage proven negotiation skills in company valuing advanced sales and customer relationship knowledge.

Overview

15
15
years of professional experience

Work History

Territory Manager - Sales and Service

Kettenbach - USA
02.2022 - Current
  • Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
  • Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
  • Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
  • Coordinated cross-selling efforts between different departments within the organization, maximizing overall company revenue.
  • Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
  • Expanded client base through effective prospecting, cold calling, and networking events.
  • Collaborated closely with internal teams to ensure seamless order processing and timely delivery of products.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Kept detailed records of daily activities through online customer database.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended trade shows and industry events to promote company products and services.
  • Spearheaded successful sales strategies for existing and new products across specified territory.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Recorded accurate and efficient records in customer database.
  • Stayed current on company offerings and industry trends.

Sales Account Executive

Garfield Refining
05.2012 - 02.2022
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Managed sales cycle to maintain solid customer base.

Outside Sales Representative

OC-1 Dental
03.2009 - 02.2012
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
  • Attended trade shows and conferences regularly to increase brand visibility.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

High School Diploma -

Katella High School
Anaheim, CA
06.1996

Skills

  • Sales Presentations
  • Technical understanding
  • Competitor Analysis
  • Territory expansion
  • Relationship Building
  • Customer Relationship Management
  • Goal Setting
  • Product and Service Sales
  • Sales expertise
  • Territory Management
  • Sales Development

Timeline

Territory Manager - Sales and Service

Kettenbach - USA
02.2022 - Current

Sales Account Executive

Garfield Refining
05.2012 - 02.2022

Outside Sales Representative

OC-1 Dental
03.2009 - 02.2012

High School Diploma -

Katella High School

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Heidy Nocon