Heidi Wallace
London,Ontario
Summary
A hardworking, self-motivated person who has the ability to effectively work independently, as well as within a team setting. Responsible individual who demonstrates a strong work ethic, as well as possesses strong coordinating qualities. Skilled in providing fast, friendly service in busy environments. With an adaptable, open-minded approach to all situations, a person who is recognized among team members as a reliable and supportive colleague. Driven to produce quality products and provide excellent customer service in order to promote repeat business and a positive reputation in the community.
Overview
18
18
years of professional experience
Work History
Cleaner
Heritage Coffee (through Peoples Store)
01.2018
- Duties included: providing professional cleaning services for a commercial building including bathrooms, offices, lunch room and main plant; sweeping, mopping, washing, waxing and polishing floors; inspecting site facilities to ensure established safety and cleanliness standards were met.
Cashier/Grill Member
McDonald's
01.2006
- Duties included: managing customer orders in store; preparing food to customer specifications; handling cash, credit and debit transactions accurately; cleaning common areas as needed throughout shift; and completing closing procedures as per McDonald's Policy.
Atl
Dollarama Store
03.2021 - 06.2024
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
Production Worker
Meridian (through Teppen)
01.2017 - 01.2018
- Duties included: effectively completing focused tasks including assembling dash boards and gas pedals for vehicles; attending to health and safety practices as required; and practicing attention to detail while filing parts to smooth out edges.
Cleaner
Clean & Green
01.2017 - 01.2018
- Duties included: providing professional cleaning services for a commercial building including bathrooms, offices, lunch room and main plant; sweeping, mopping, washing, waxing and polishing floors; safely utilizing cleaning equipment including a Floor Scrubber; inspecting site facilities to ensure established safety and cleanliness standards were met; and utilizing safe practices when handling cleaning supplies.
Programmer/Housekeeper
The Strathroy Residential Home
01.2013 - 01.2016
- Duties included: accompanying residents on community outings to support social engagement and recreation; coordinating in-house and community activities centered around resident wellness; attending to necessary documentation for residents' files; efficiently completing cleaning responsibilities including bathrooms, change rooms, kitchens, living areas and bedrooms; as well as distributing toiletries and linens as needed.
Crew Member
Burger King
01.2006 - 01.2007
- Duties included: managing customer orders in Drive Thru, as well as in-store; preparing food to customer specifications; handling cash, credit and debit transactions accurately; cleaning common areas as needed throughout shift; and completing closing procedures as per Burger King Policy.
Education
Ossd -
Strathroy District Collegiate Institute
Strathroy, ONSkills
- Strong Multi-tasking & Prioritizing Skills
- Managing Competing Demands
- Driven to Produce Quality Results
- Customer Service
- Solution Focused
Languages
English
Full Professional
Attributes
- Good Communicator
- Independent Worker
- Creative Thinker
- Self-Motivated
- Team Player
- Personable
- Reliable
Training
- Familiar with First Aid & Safe Food Handling practices
- G1' Driver's License with Clean Abstract
- WHMIS certification
- O.S.S.D.
Timeline
Atl
Dollarama Store
03.2021 - 06.2024
Cleaner
Heritage Coffee (through Peoples Store)
01.2018
Production Worker
Meridian (through Teppen)
01.2017 - 01.2018
Cleaner
Clean & Green
01.2017 - 01.2018
Programmer/Housekeeper
The Strathroy Residential Home
01.2013 - 01.2016
Cashier/Grill Member
McDonald's
01.2006
Crew Member
Burger King
01.2006 - 01.2007
Ossd -
Strathroy District Collegiate Institute
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