Heidi Vlasblom
New Hamburg,ON
Summary
Dynamic professional with a diverse background, including a pivotal role at Icon Tree Service, where I honed skills in marketing strategies and team collaboration. Excelled in enhancing brand presence and customer satisfaction, demonstrated by optimizing digital campaigns and ensuring high-quality service delivery. Proven ability in critical thinking and problem resolution, contributing to significant efficiency improvements and positive customer engagements.
Overview
10
10
years of professional experience
Work History
Arborist Assistant
Icon Tree Service
09.2024 - Current
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Felled trees carefully to avoid damage to property and landscape.
- Trimmed and removed tree limbs in contention using safety measures.
- Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
- Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
- Cut back and trimmed bushes and hedges to support well-designed landscapes.
- Removed and disposed of undesirable and dead limbs.
Digital Marketing Assistant
Icon Tree Service
09.2024 - Current
- Created and presented pitch materials, proposals and presentations.
- Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives.
- Ensured consistent branding across all digital platforms, strengthening the company''s online presence.
- Optimized paid advertising campaigns to reduce cost-per-click while maintaining high click-through rates.
Baker
Richardson's Farm and Market
09.2014 - 08.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Delivery Driver
Domino's Pizza
01.2024 - 05.2024
- Delivered pizzas to customer homes and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Education
No Degree - Animation
Mohawk College of Applied Arts And Technology
Hamilton, NoneSkills
- Organization, prioritizing, and multi-tasking
- Time management
- Team collaboration
- Marketing strategies
- Branding
- Customer engagement
- Critical thinking
- Problem resolution
Languages
English
Native or Bilingual
Interests
- Music
- Watching Movies and TV Shows
- Martial Arts
- Baking
- Graphic Design
- Drawing and Painting
- Designing and Printing 3D Models
- Video Gaming
- Digital Art and Animation
- Writing
Timeline
Arborist Assistant
Icon Tree Service
09.2024 - Current
Digital Marketing Assistant
Icon Tree Service
09.2024 - Current
Delivery Driver
Domino's Pizza
01.2024 - 05.2024
Baker
Richardson's Farm and Market
09.2014 - 08.2024
No Degree - Animation
Mohawk College of Applied Arts And Technology
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