Heidi Rose
Raleigh,NC
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details.
Sales expert promotes products and works to boost store profits. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings.
Strong payment processing and client engagement skills to promote seamless store operations. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier
Food Lion
Raleigh, NC
06.2023 - Current
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing drink coolers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Discounted purchases by scanning and redeeming coupons.
- Performed other duties as assigned by management.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Identified needs of customers promptly and efficiently.
Cashier
Good Will
Raleigh, NC
08.2021 - 11.2021
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Identified needs of customers promptly and efficiently.
- Verified customer age requirement for alcohol or tobacco purchases.
- Stocked shelves with merchandise when needed.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
High School Diploma -
Sanderson
Raleigh NC06-2020
Skills
- Cash handling
- Customer service
- Sales transactions
- Coupon processing
- Problem solving
- Effective communication
- Team collaboration
- Work area sanitation
- Age verification
- Inventory management
- Organizational skills
- Empathy and patience
- Written communication
- Order taking
- Proficient in [software]
- Sales expertise
- Active listening
- Complaint resolution
- Fitting room oversight
- Credit card processing
- Honest and dependable
- Goal setting
- Self motivation
Timeline
Cashier
Food Lion
06.2023 - Current
Cashier
Good Will
08.2021 - 11.2021
High School Diploma -
Sanderson
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