Heidi Reitsma
Rockland
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Proven ability to organize events and mentor students, fostering their growth through creative teaching techniques. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Peavey Mart
05.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
COOP Music Teacher
L'Escale
09.2023 - 01.2024
- Organized successful concerts and recitals, showcasing students'' talents and hard work.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Enhanced students'' understanding of music theory through engaging activities and exercises.
- Mentored students of different ages and backgrounds in music theory, composition and performance.
- Contributed to school-wide events such as musicals or talent shows by providing expertise in rehearsals and performances.
- Assessed student performance and provided constructive feedback to guide progress.
- Mentored struggling students with individualized approach to enhance learning.
Education
Ontario College Diploma - Music Industry Arts
Fanshawe College
London, ON04-2026
High School Diploma -
École Secondaire Catholique L'Escale
Rockland, ON06-2024
Skills
- Event organization
- Student mentorship
- Teaching techniques
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Team collaboration
- Customer assistance
- Communication skills
- Customer service
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Cashier
Peavey Mart
05.2024 - 08.2024
COOP Music Teacher
L'Escale
09.2023 - 01.2024
Ontario College Diploma - Music Industry Arts
Fanshawe College
High School Diploma -
École Secondaire Catholique L'Escale
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