Heidi Murray
Smith Falls,Ontario
Summary
Focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in visits, appointments and personal activities. Professional, organized, and friendly with excellent interpersonal skills.
Overview
24
24
years of professional experience
Work History
Personal Support Worker
Bayshore Home Care Solutions
01.2024 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
House Cleaner
King & Queen Bee Cleaning
12.2023 - 01.2024
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Personal Support Worker
Carebridge Community Support
01.2011 - 09.2023
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
Personal Support Worker
Candian Red Cross
01.2001 - 01.2011
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Personal Support Worker Certificate -
Algonquin College
06.2002
Skills
- Effective verbal communication
- Consistently dependable
- Maintains a respectful demeanor
- In-depth understanding
- Rapid learner
- Efficient in rapid-paced situations
- Privacy and confidentiality
- Strong organizational skills
- Technical documentation
- Problem-solving
- Prioritization and scheduling
Education Courses
- Workplace Violence Training, March 2025
- WHMIS Training, March 2025
- Personal Support Worker Certificate, Algonquin College, 06/01/02
Timeline
Personal Support Worker
Bayshore Home Care Solutions
01.2024 - Current
House Cleaner
King & Queen Bee Cleaning
12.2023 - 01.2024
Personal Support Worker
Carebridge Community Support
01.2011 - 09.2023
Personal Support Worker
Candian Red Cross
01.2001 - 01.2011
Personal Support Worker Certificate -
Algonquin College
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