Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heidi Miller

Nanaimo,BC

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strengths in building and maintaining relationships with co-workers and customers.

Overview

17
17
years of professional experience

Work History

Co-Owner

Bathgate General Store Resort and Marina
04.2015 - Current
  • Manage daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Office Assistant

Northern Property
05.2010 - 05.2014
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Traffic Control Flagger

Walk The Line
02.2008 - 03.2010
  • Patiently directed motorists towards detours and alternate routes.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
  • Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.

Education

High School Diploma -

Chatelech Secondary School
Sechelt, BC
06.2002

Skills

  • Small business operations
  • Customer Relations
  • Policy and procedure implementation
  • Inventory Control
  • Decision-Making

Languages

English
Native or Bilingual

Timeline

Co-Owner

Bathgate General Store Resort and Marina
04.2015 - Current

Office Assistant

Northern Property
05.2010 - 05.2014

Traffic Control Flagger

Walk The Line
02.2008 - 03.2010

High School Diploma -

Chatelech Secondary School

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Heidi Miller