Heidi Miller
Nanaimo,BC
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strengths in building and maintaining relationships with co-workers and customers.
Overview
17
17
years of professional experience
Work History
Co-Owner
Bathgate General Store Resort and Marina
04.2015 - Current
- Manage daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Office Assistant
Northern Property
05.2010 - 05.2014
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Traffic Control Flagger
Walk The Line
02.2008 - 03.2010
- Patiently directed motorists towards detours and alternate routes.
- Used flagging tools such as stop and slow paddle and red flag.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
Education
High School Diploma -
Chatelech Secondary School
Sechelt, BC06.2002
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Inventory Control
- Decision-Making
Languages
English
Native or Bilingual
Timeline
Co-Owner
Bathgate General Store Resort and Marina
04.2015 - Current
Office Assistant
Northern Property
05.2010 - 05.2014
Traffic Control Flagger
Walk The Line
02.2008 - 03.2010
High School Diploma -
Chatelech Secondary School
Similar Profiles
Melecia RamelbMelecia Ramelb
Supervisor at Whalers General Store At Honua Kai ResortSupervisor at Whalers General Store At Honua Kai Resort
Kylie KravitzKylie Kravitz
Guest Services Manager at Wildwood Resort and MarinaGuest Services Manager at Wildwood Resort and Marina
Andrew VinetteAndrew Vinette
Valet at Waterstone Resort & MarinaValet at Waterstone Resort & Marina