Heidi Miller
Nanaimo,BC
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strengths in building and maintaining relationships with co-workers and customers.
Overview
17
17
years of professional experience
Work History
Co-Owner
Bathgate General Store Resort and Marina
04.2015 - Current
- Manage daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Office Assistant
Northern Property
05.2010 - 05.2014
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Traffic Control Flagger
Walk The Line
02.2008 - 03.2010
- Patiently directed motorists towards detours and alternate routes.
- Used flagging tools such as stop and slow paddle and red flag.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
Education
High School Diploma -
Chatelech Secondary School
Sechelt, BC06.2002
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Inventory Control
- Decision-Making
Languages
English
Native or Bilingual
Timeline
Co-Owner
Bathgate General Store Resort and Marina
04.2015 - Current
Office Assistant
Northern Property
05.2010 - 05.2014
Traffic Control Flagger
Walk The Line
02.2008 - 03.2010
High School Diploma -
Chatelech Secondary School