Heidi Hildebrandt
Mission,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
42
42
years of professional experience
Work History
Customer Service/Cook's Assistant
Camy's Two For 1 Pizza
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Prepared Pizza orders and washed dishes.
Builder - Renovation / Residential
Self-Employed Renovator
06.2006 - 01.2023
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Helped with door and window installations.
Deli Customer Service Clerk
Santa Barbara
03.2005 - 07.2006
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Retail Volunteer
Ten Thousand Villages
04.2004 - 12.2005
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Hair Stylist
Magicuts
01.2004 - 08.2005
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
Professional Hairstylist
Great Clips
02.2003 - 12.2004
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Organized sales area and work station to showcase products and boost sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Customer Service/BOH Line Cook
Annacis Auto Terminals
07.1981 - 12.1991
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Sanitized and put away dishes.
Bindery Person
Sure Graphics
03.1990 - 02.1991
- Used glue machines to glue endpapers, bindings, backings and signatures.
- Used cutting and trimming machines to trim edges of books to appropriate size.
Customer Service/Cook
Camy's Two For 1 Pizza
10.1988 - 11.1989
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs
- Prepared customer orders and washed dishes.
Education
Cosmetology Ticket - Hairdressing
Gillette's Hair Education Center
Langley, BC06.2003
Bachelor of Arts - Fine Arts
Emily Carr Institute Fine Arts Program
Vancouver, BC09.1994
Associate of Arts - Fine Arts
Kwantlen College
Surrey, BC01.1991
High School Diploma -
North Delta Senior Secondary
Delta, BC06.1988
Skills
- Hospitality and Accommodation
- Cash Counting Machine Operations
- Complex Problem-Solving
- Pizza Making
- Hair Stylist
- Renovation
Timeline
Builder - Renovation / Residential
Self-Employed Renovator
06.2006 - 01.2023
Deli Customer Service Clerk
Santa Barbara
03.2005 - 07.2006
Retail Volunteer
Ten Thousand Villages
04.2004 - 12.2005
Hair Stylist
Magicuts
01.2004 - 08.2005
Professional Hairstylist
Great Clips
02.2003 - 12.2004
Bindery Person
Sure Graphics
03.1990 - 02.1991
Customer Service/Cook
Camy's Two For 1 Pizza
10.1988 - 11.1989
Customer Service/BOH Line Cook
Annacis Auto Terminals
07.1981 - 12.1991
Customer Service/Cook's Assistant
Camy's Two For 1 Pizza
Cosmetology Ticket - Hairdressing
Gillette's Hair Education Center
Bachelor of Arts - Fine Arts
Emily Carr Institute Fine Arts Program
Associate of Arts - Fine Arts
Kwantlen College
High School Diploma -
North Delta Senior Secondary
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