Heidi Gutierrez
25573 Weaver Rd Barstow
Summary
1. 5 years experience in Computer Concept
2. Possesses the ability to perform effectively and efficiently in difficult and time constraints environments.
3. Possesses the ability to perform problem solving, analyze, and direct related activities.
4. Organized and motivated employee eager to apply time management and organizational skills in various environments.
5. Seeking opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Care Provider
IHSS In Home Support Services
Barstow
09.2018 - 03.2021
- Managed patient transportation and appointments
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Helped client with medication self-administration.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- File necessary documents forms.
Office Receptionist
In & Out Truck Repair
Barstow
06.2016 - 09.2017
- Lifted and moved tools, equipment, new items and parts into place.
- Adjusted, connected or disconnected wiring and other parts using hand or Impact power tools.
- Cleaned or lubricated machinery, equipment and other objects using power tools and cleaning equipment.
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Pulled and organized requested documentation.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Maintained office equipment, scheduling service to repair issues.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Recorded expenses and maintained receipts.
- Kept business entrances clean, tidy and professional in appearance.
Store Clerk
Q-Mart
Barstow
10.2012 - 10.2015
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Received deliveries, scanned packages, and updated orders in internal database.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Kept work area clean and organized at all times.
- Maintained accurate records of inventory levels using POS system software applications.
Dental Receptionist
Dr Jang Dental Office
Barstow
05.2011 - 09.2012
- Answered and managed incoming calls and emails.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Arranged documents for insurance claims.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Kept office spaces well-stocked with administrative and medical supplies.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Laid out dental instruments and equipment before procedures.
- Documented patient records with procedures performed and added notes taken to charts.
Education
Associate of Science - Computer Business Information Systems
Barstow Community College
Barstow, CaAssociate of Science - Management
Barstow Community College
Barstow, CASkills
- Troubleshooting skills
- Microsoft Office
- Planning & organizing
- Teambuilding
- Diagnosing issues
- Data entry
- Organizational skills
- Document control
- Multitasking
- Excel spreadsheets
- Fluent in Spanish
- Power and Hand tool use
- Parts ordering
- Friendly, positive attitude
- Merchandise restocking
Timeline
Care Provider
IHSS In Home Support Services
09.2018 - 03.2021
Office Receptionist
In & Out Truck Repair
06.2016 - 09.2017
Store Clerk
Q-Mart
10.2012 - 10.2015
Dental Receptionist
Dr Jang Dental Office
05.2011 - 09.2012
Associate of Science - Computer Business Information Systems
Barstow Community College
Associate of Science - Management
Barstow Community College