Heidi Germann
Chateauguay,QC
Summary
I am confident in interpersonal communications. I have attained much skill having worked in many different fields of work. I believe I am a good asset for a company which is in need of an individual whom they are able to move forward with and work independantly.
Overview
39
39
years of professional experience
Work History
Merchandising
Metro News
01.2015 - Current
- Processing New Orders and Returns.
Certified Massage Therapist
Self Employed Services
Montreal, QC
03.2010 - Current
- Assisted in the development of new spa services and treatment protocols to enhance the overall menu offerings.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Maintained client treatment records and designed long-term care programs for return customers.
Entreprenuer
01.2010 - Current
- Photography, Graphic Arts & Massage Therapist
Hairstylist
Hair World
Montreal
05.2024 - 05.2025
Hairstylist
Bliss
Montreal, QC
01.2023 - 02.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Contracted Agent
Contract World
01.2012 - 01.2015
- Customer service - Order Entry
Account assistant/CSR
Rockland Aerospace
01.2007 - 01.2010
- Internal sales/shipping
waitress
Tandori Bellewue
01.2008 - 01.2009
- (PT)
waitress
Moe's
Dorval Airport
01.2005 - 01.2007
Waitress
Eggquis
01.2003 - 01.2005
Walmart portrait studio
01.2003 - 01.2005
- Photography & Customer services (PT)
Waitress
Picasso
01.2002 - 01.2003
Waitress
La Belle Province
01.2000 - 01.2002
Dispatch / Customer Services Agent
RBA Canada
01.2000 - 01.2002
Collections / Customer Services
IBD
01.1999 - 01.2000
Anachemia
01.1988 - 01.1989
- Summer Job on assembly line
Cashier / Customer Services
Mc Donalds
01.1987 - 01.1988
Hair Salon Assistant
Avanti Spa
Montreal, QC
06.2011 - 03.2013
Education
Massage Therapy
Gordan Robertson
Commercial Photography
Dawson College
Secretarial Studies
Howard S. Billings Career Center
Secondary V diploma - undefined
Wagar Academy High School
GED -
Gordon Robertson Beauty Academy
Beaconsfield, QC01.2023
Skills
Strong organizational skills
People Oriented
Hospitality
Self Started
Languages
English
French
Professional Working
English
Full Professional
Timeline
Hairstylist
Hair World
05.2024 - 05.2025
Hairstylist
Bliss
01.2023 - 02.2025
Merchandising
Metro News
01.2015 - Current
Contracted Agent
Contract World
01.2012 - 01.2015
Hair Salon Assistant
Avanti Spa
06.2011 - 03.2013
Certified Massage Therapist
Self Employed Services
03.2010 - Current
Entreprenuer
01.2010 - Current
waitress
Tandori Bellewue
01.2008 - 01.2009
Account assistant/CSR
Rockland Aerospace
01.2007 - 01.2010
waitress
Moe's
01.2005 - 01.2007
Waitress
Eggquis
01.2003 - 01.2005
Walmart portrait studio
01.2003 - 01.2005
Waitress
Picasso
01.2002 - 01.2003
Waitress
La Belle Province
01.2000 - 01.2002
Dispatch / Customer Services Agent
RBA Canada
01.2000 - 01.2002
Collections / Customer Services
IBD
01.1999 - 01.2000
Anachemia
01.1988 - 01.1989
Cashier / Customer Services
Mc Donalds
01.1987 - 01.1988
Massage Therapy
Gordan Robertson
Commercial Photography
Dawson College
Secretarial Studies
Howard S. Billings Career Center
Secondary V diploma - undefined
Wagar Academy High School
GED -
Gordon Robertson Beauty Academy