Heidi Fischer
Acton
Summary
Dynamic leader and skilled landscaper, I enhanced client satisfaction and team productivity at Clintar Landscape Management. Leveraging design skills and a loyal leadership approach, I drove project success and mentored staff, ensuring quality and safety. Expert customer service skills..
Design-driven Landscape Supervisor with proven 22-year track record of management success. Proven strengths in supervising plant placement, lawn maintenance and customer consultancy. Consistently maximizes customer loyalty by developing teams dedicated to yard design and successfully executing maintenance tasks.
Knowledgeable Supervisor with robust background in landscape management and team leadership. Successfully overseen large-scale projects ensuring timely completion and quality standards. Demonstrated expertise in landscape design and maintenance, fostering collaboration and efficient resource allocation.
Business-minded Landscape Supervisor with 10 years of experience merging financial landscape contracts with people-first approach to customers and staff. Implements innovative technologies, personalized consultations and manageable work goals to increase customer satisfaction while meeting business deadlines. Regularly offers insight to new and experienced employees to foster creative growth in plant design.
Energetic and reliable individual with strong work ethic and commitment to timely and thorough completion of tasks. Understanding of weather conditions and their impact on snow removal, paired with proficiency in using all kinds of heavy equipment.
Positive, dependable, and safety-conscious with solid understanding of winter road maintenance and snow removal techniques. Possesses strong mechanical aptitude and proficiency in operating heavy machinery. Committed to ensuring clear and safe roadways during winter conditions.
Overview
19
19
years of professional experience
Work History
Landscape Supervisor
Clintar Landscape Management
11.2005 - Current
- Improved client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Maintained industry knowledge by attending conferences, workshops, and other professional development opportunities.
- Coordinated with various subcontractors for seamless project execution involving tasks such as irrigation installation or hardscape construction.
- Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
- Mentored junior landscape professionals in both technical skills development and career growth opportunities within the organization.
- Developed strong relationships with clients by understanding their needs and delivering tailored solutions for their landscapes.
- Optimized workflow processes within the team by implementing innovative project management tools and techniques.
- Planned and supervised landscape activities while staying within budgeted hours and maintaining safe work environment out in field for crew members.
- Set manageable daily and weekly landscaping goals for [Number] employees to secure deadlines approved by clients.
- Conducted regular performance evaluations of team members to identify areas of improvement or recognize outstanding achievements appropriately.
- Ensured safety compliance by training employees on the proper use of equipment, materials handling, and job site protocols.
- Established strict quality control measures for all completed projects to uphold high standards of excellence in service delivery consistently.
- Managed and supervised landscaping projects from inception to completion, ensuring timely delivery and quality results.
- Increased team productivity through effective communication, clear expectations setting, and consistent feedback on performance.
- Monitored proper use of required personal protective equipment on crew to promote safe work environment.
- Planned, organized and communicated production goals with crew members, crew supervisors, trade contractors and customers.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Supervised team member performance to meet client deadlines and requirements.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
- Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
- Dispatched salt trucks and plow operators in winter months
- Checked sites after plows and salt trucks were on site
- Completed time sheets on LMN
- Previous years operated front end loaders (Cat, Volvo, Case, New Holland LW80))
- Operated AG tractors (Kubota, JD, New Holland)
- Operated skid steer (Bobcat)
- Can use any lawn equipment (Zero Turns, Walker, Walk Behind, Steiner)
- Trimmers, Blowers, Push Mowers, Rototillers
- Experience in hardscape
Education
High School Diploma -
Gordon Graydon
Mississauga, ON06-1992
Skills
- Design skills
- Maintenance planning
- Customer service expert
- Scheduling coordination
- Plant identification
- Team-minded
- Horticultural tools
- Loyal leadership approach
- Strong work ethic
- Customer service
- Using hand tools
- Responsible and punctual
- Flexible and adaptable
- Landscape maintenance
- Landscape equipment operation
- Garden maintenance
- Heavy equipment operation
- Trimming and weeding
- Jobsite safety
- Grounds maintenance
- Weeding and edging
- Weather tolerance
- Staff management
- Planting flowers and bushes
- Machine safety practices
- Pruning and hedging
- Sod laying
- Commercial landscaping
- Hardscape installation
- Pruning skills
- Plant Knowledge
- Deadline driven
- Landscape equipment knowledge
- Flower pruning and watering
- Site cleaning and organization
- Mulching gardens
- Flower planting
Languages
English
Full Professional
Timeline
Landscape Supervisor
Clintar Landscape Management
11.2005 - Current
High School Diploma -
Gordon Graydon
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