Heidi Dormady
Pleasanton
Summary
Professional with extensive background in psychiatric nursing, med/surg, and supervisory roles equipped to deliver critical care and support in high-pressure environments. Strong focus on collaboration and adaptability, ensuring seamless team integration and optimal patient outcomes. Expertise in patient assessment, mental health treatment planning, crisis intervention, and therapeutic communication. Respected for reliability and results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Travel Psych RN
Aya
09.2025 - Current
- Float Psych RN between three 21 bed adult acute inpatient units and their 40 bed Psychiatric Emergency Services department.
- Conducted comprehensive mental health assessments to evaluate patient needs and determine appropriate interventions.
- Administered prescribed medications and monitored patient responses to ensure safety and effectiveness.
- Collaborated with psychiatrists and other healthcare professionals to devise and modify individualized treatment plans.
- Implemented crisis intervention techniques to de-escalate potentially volatile situations and maintain patient safety.
- Developed strong rapport with patients, establishing trust that facilitated open communication and successful treatment outcomes.
- Provided compassionate care for patients experiencing mental health crises, resulting in increased patient satisfaction.
Acute Inpatient Psychiatric RN
Sutter Health California Pacific Medical Center
10.2023 - 09.2025
- Psych RN on 18 bed Acute Adult Psych Unit
- Conducted thorough patient assessments, documenting mental health status and tailoring individualized care plans to meet patient needs.
- Preceptor for new employees
- Facilitated therapeutic communication with patients to build rapport and foster a supportive environment for recovery.
- Implemented crisis intervention strategies to stabilize patients in acute distress, ensuring timely and appropriate care.
- Administered medications and treatments as prescribed, ensuring adherence to safety protocols and minimizing adverse reactions.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
Psychiatric Emergency Services RN
Stability Healthcare
08.2023 - 10.2023
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Explained useful coping methods to relieve depression and anxiety.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Med/Surgical Nurse
Clipboard, Shiftkey, ShiftMed
01.2023 - 07.2023
- Med/Surg and Skilled Rehab Per Diem RN
- Provided high level of individualized care to adult patients across multiple medical specialties.
- Educated patients and families on illnesses, medications and treatment plans.
- Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Provided direct nursing care to patients in various healthcare settings, ensuring adherence to established protocols.
- Conducted comprehensive health assessments and created individualized care plans tailored to patient needs.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
Psychiatric Nurse
Paradise Valley Hospital, San Diego, CA
10.2022 - 12.2022
- Psych RN on a 22 bed Acute Inpatient Psych Crisis Stabilization unit.
- Deescalated agitated patients using verbal interventions before resorting to physical restraints or seclusion when necessary.
- Explained useful coping methods to relieve depression and anxiety.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions on their crisis unit of 22 patients.
- Collaborated with interdisciplinary team members for effective treatment planning and optimal patient outcomes.
Travel Psych RN
Triage Staffing
02.2022 - 10.2022
- Cared for 8 hours patients in 24-bed Acute Psych inpatient crisis unit, supporting fellow nurses in delivering outstanding treatment to patients.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Facilitated therapeutic group sessions, promoting peer support and sharing of coping strategies among patients.
- Maintained a safe and therapeutic milieu through behavioral management and structured daily routines.
Travel Psych RN
Bon Secours Maryview Medical Center
10.2021 - 01.2022
- Floated as a Charge RN between a Covid-19 Psych and Acute Adult Inpatient Psych 20 bed unit.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by predicting negative behaviors and helping patients regain or improve coping abilities.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Behavioral Health Charge Registered Nurse
Eskenazi Hospital
01.2021 - 12.2021
- Supervisor on weekends for their 30 bed acute inpatient psych floor and their 10 bed Psychiatric triage emergency service department and fill in Charge Nurse role for 1-2 shifts per week.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by predicting negative behaviors and helping patients regain or improve coping abilities.
- Administer medications and treatment to patients and monitors responses while working with healthcare teams to adjust care plans.
- Delivered high level quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Managed the supervision of nursing staff, ensuring adherence to care protocols and enhancing patient outcomes.
- Conducted comprehensive mental health assessments to guide treatment planning and intervention strategies.
- Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Partnered with social workers, counselors and doctors to develop plans of care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention & morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Registered Nurse
Reception And Diagnostic Center, Plainfield, IN
04.2020 - 12.2021
- Performed mental health evaluations when warranted and recommended patients to therapists.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Provided a specific, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Oversaw patient quality-driven, cost-effective care in high-volume trauma setting Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
RN Supervisor, Behavioral Health
Resource Treatment Center
09.2020 - 06.2021
- Treatment team/Charge RN position Coordinated and conducted monthly and weekly treatment team meetings with patient's providers, therapists, parents/guardians, and DCS workers.
- Administered and noted reactions to psychotropic drugs and other medications.
- Lead weekly groups on specific topic related to patient care/self-care.
- Managed care from admission to discharge Administered medications via oral, IV and intramuscular injections and monitored responses Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Performed client intake procedures according to internal standards for new admissions Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Educated patients and reviewed clinical documents to verify accuracy.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Performed client intake procedures according to internal standards for new admissions.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Oriented new employees through orientation meetings and training sessions before deployment to different departments.
Pediatric Home Health Case Manager
American United Home Care
01.2016 - 09.2020
- Assessed patients' plan of care and documented safely with desired therapeutic outcomes.
- Developed individualized care plans developed with physician, patient, and caregivers per agency policy.
- Completed comprehensive evaluations and assessments.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided education and planning skills to achieve results according to agency guidelines and regulations.
Adult Home Health Case Manager
Salus Home Health, Cerritos, CA
10.2015 - 01.2016
- Worked with medical teams, patients and families to implement effective treatment plans.
- Organized clinical documentation, treatment plans, and referrals Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Took samples to complete diagnostic and routine assessment tests Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Registered Nurse, Behavioral Health
Reception And Diagnostic Center, Plainfield, IN
12.2014 - 10.2015
- Managed care from admission to discharge Administered medications via oral, IV and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patient rights within the healthcare system by maintaining confidentiality standards, addressing ethical concerns when necessary.
- Prevented escalation of psychiatric crises by recognizing early warning signs and intervening promptly with appropriate de-escalation techniques.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Assistant Director of Nursing, Registered Nurse
Correct Care Solutions Marion County Sheriff
01.2010 - 12.2014
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established new policies and updated existing policies to improve standard of care for patients.
- Collaborated with staff, management and external groups to coordinate patient care Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Contributed substantially to successful department NCCHC and ACA accreditation by consistently operating to highest standards of care.
- Led a department issues to recommend corrective actions Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Planned and assigned workload to 86-person nursing staff to direct patient care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Identified department issues to recommend corrective actions.
- Developed positive employee relations, incentives, and programs to promote teamwork and mutual respect.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Collaborated with staff, management, and external groups to coordinate patient care.
Medical/Surgical RN
St. Vincent Hospital Indianapolis
05.2009 - 12.2010
- Staff nurse for medical/surgical floor focusing mostly on GI and Renal patients Performed IV blood draws, a Tracheotomy, and G-tube care.
- Managed pre-op and post-operative patient care for patients in operating rooms.
- Educated patients and families on healthcare.
- Managed pre-op and post-operative patient care for patients in operating rooms.
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Used Cerner to input and document patient information, nursing interventions, diagnosis and expected patient outcomes.
- Provided patient education simultaneously by providing bedside care, treatments, IV medications and support to individuals recovering from acute conditions.
- Provided timely and level-headed emergency response to critically-ill patients.
- Educated patients and families on topics such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Education
Associate's Degree - Nursing
Ivy Tech State College
Kokomo12-2010
Certificate - LPN
Ivy Tech State College
12-2006
Skills
- Mental health evaluation
- Suicide risk assessment
- Inpatient psychiatric care
- Behavioral assessment
- Forensic mental health
- Psychiatric medication administration
- Therapeutic communication
- Direct patient care
- Crisis intervention
- De-escalation techniques
Certification
- Licenses
- RN - Indiana
- RN - California
- Certifications
- BLS
- CPI
- Psych Certification
Timeline
Travel Psych RN
Aya
09.2025 - Current
Acute Inpatient Psychiatric RN
Sutter Health California Pacific Medical Center
10.2023 - 09.2025
Psychiatric Emergency Services RN
Stability Healthcare
08.2023 - 10.2023
Med/Surgical Nurse
Clipboard, Shiftkey, ShiftMed
01.2023 - 07.2023
Psychiatric Nurse
Paradise Valley Hospital, San Diego, CA
10.2022 - 12.2022
Travel Psych RN
Triage Staffing
02.2022 - 10.2022
Travel Psych RN
Bon Secours Maryview Medical Center
10.2021 - 01.2022
Behavioral Health Charge Registered Nurse
Eskenazi Hospital
01.2021 - 12.2021
RN Supervisor, Behavioral Health
Resource Treatment Center
09.2020 - 06.2021
Registered Nurse
Reception And Diagnostic Center, Plainfield, IN
04.2020 - 12.2021
Pediatric Home Health Case Manager
American United Home Care
01.2016 - 09.2020
Adult Home Health Case Manager
Salus Home Health, Cerritos, CA
10.2015 - 01.2016
Registered Nurse, Behavioral Health
Reception And Diagnostic Center, Plainfield, IN
12.2014 - 10.2015
Assistant Director of Nursing, Registered Nurse
Correct Care Solutions Marion County Sheriff
01.2010 - 12.2014
Medical/Surgical RN
St. Vincent Hospital Indianapolis
05.2009 - 12.2010
Associate's Degree - Nursing
Ivy Tech State College
Certificate - LPN
Ivy Tech State College