Heidi D. Ardito
Susanville
Summary
Professional with experience in assessing and evaluating complex information. Skilled in critical analysis, problem-solving, and decision-making. Strong focus on team collaboration and achieving results. Adaptable with expertise in attention to detail, accuracy, and high degree of reliability.
Overview
23
23
years of professional experience
Work History
License Registration Examiner
Department of Motor Vehicles
11.2019 - Current
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Monitored students during tests.
Motor Vehicle Representative
Department of Motor Vehicles
01.2018 - 11.2019
- Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
- Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
- Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
- Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
Supply Technician GS06 Step 07
Sierra Army Depot
02.2014 - 01.2018
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
Server
Harts Cafe
08.2013 - 04.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Assistant
Metco Metal Finishing
12.2010 - 10.2012
- Prepared daily bank deposits
- Prepared weekly payroll through PCS Systems
- Sent all accounts payables to corporate office in Minnesota once approved
- Daily invoicing for all completed jobs that were sent out the day before
- Applied payments to customer accounts
- Provided clerical support to company General Manager and Operations Manager
- Managed all human resources from hiring documents to discharge documents
- Assisted with interviewing possible future employees
Central Business Administrative Assistant, Part-Time
American Healthcare Services
05.2010 - 12.2010
- Provided clerical support to the company President and Collections Manager of a medical billing firm.
- Coordinate client tours of the business office.
- Manage the submission of accounts to outside attorneys.
- Maintain client A/R, develop client invoices, and post payments to client A/R.
Central Business Office Clerk
Abrazo Health System
04.2010 - 05.2010
- Prepared daily bank deposits for five hospitals.
- Scanned and indexed daily correspondence.
- Reviewed credit balance list for accounts over 365 days that did not have a request for refund from an insurance company.
Assistant Manager
Black Bear Diner
05.2009 - 02.2010
- Supervised crew of 40 employees consisting of servers, cooks, hosts, dishwashers and night supervisors.
- Prepared daily bank deposits of up to $3000 in cash and $9000 in credit card batches.
- Track monthly inventory and maintained food costs within targeted % of sales.
- Prepared store payroll for General Manager.
- Maintained labor costs by scheduling staff according to food sales.
Office Technician
High Desert State Prison
11.2007 - 03.2009
- Assist Health Care Manager with typing reports, filing, taking minutes, and distributing mail.
- Maintained all employees medical files making sure all necessary records were in the files.
- Made calls to outside medical providers scheduling/confirming medical appointments for inmates.
- Put together paperwork for the Transportation unit which allowed inmates to leave prison grounds.
- Assisted RN/Lab and Standard Compliance Coordinator when needed with getting charts, making copies and pulling current prescriptions.
Supervisor/Server
Black Bear Diner
08.2004 - 03.2009
- Supervised crew of 20 employees consisting of servers, cooks, hosts/hostess and dishwashers.
- Balanced cash drawer two times per day for day and night shift.
- Take food and drink orders for customers using Aloha computer software sending the orders through to the cooks.
- Open/Close restaurant preparing for day shift/ night shift.
- Hostess when needed greeting customers and taking cash when they were finished with their meals.
Supervisor/Server
Josafinas Restaurant
04.2003 - 08.2006
- Supervised 15 employees consisting of cooks, servers and host/hostess and dishwashers.
- Take food and drink orders for a Mexican restaurant that served 300+ customers/day.
- Open/close restaurant preparing for day shift or ending the night shift.
Secretary
NST Engineering
09.2003 - 04.2005
- Answered/transferred calls to appropriate employee using a 15 line phone system.
- Typed up reports for engineers and surveyors.
- Sent out monthly invoices for engineering services using QuickBooks.
- Made copies of blueprints for engineers, surveyors and customers making sure they were bound and presentable for the county office to approve.
Supervisor/Cook/Server
Pizza Factory
08.2002 - 09.2003
- Supervised 15 employees consisting of cooks, hosts/hostess and dishwashers.
- Take food and drink orders, prepare food consisting of sandwiches, salads, chicken wings, pasta and pizza.
- Balance cash drawer at the beginning and end of my shift/make daily bank deposits.
- Open/close restaurant preparing for day shift/or ending the night shift.
Education
High School Diploma -
Plumas Charter School
Quincy, CA01.2004
Skills
- Empathy and sensitivity
- Claims handling
- Building customer relationships
- Test administration
Timeline
License Registration Examiner
Department of Motor Vehicles
11.2019 - Current
Motor Vehicle Representative
Department of Motor Vehicles
01.2018 - 11.2019
Supply Technician GS06 Step 07
Sierra Army Depot
02.2014 - 01.2018
Server
Harts Cafe
08.2013 - 04.2014
Administrative Assistant
Metco Metal Finishing
12.2010 - 10.2012
Central Business Administrative Assistant, Part-Time
American Healthcare Services
05.2010 - 12.2010
Central Business Office Clerk
Abrazo Health System
04.2010 - 05.2010
Assistant Manager
Black Bear Diner
05.2009 - 02.2010
Office Technician
High Desert State Prison
11.2007 - 03.2009
Supervisor/Server
Black Bear Diner
08.2004 - 03.2009
Secretary
NST Engineering
09.2003 - 04.2005
Supervisor/Server
Josafinas Restaurant
04.2003 - 08.2006
Supervisor/Cook/Server
Pizza Factory
08.2002 - 09.2003
High School Diploma -
Plumas Charter School
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