Heidi Brown
Citrus Heights
Summary
Dynamic Certified Ophthalmic Technician with extensive experience and companionate patient assistance at Sacramento Eye Consultants. Proven ability to foster teamwork and enhance patient care through effective communication and critical thinking. Committed to maintaining HIPAA compliance while delivering exceptional service in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Technician
Sacramento Eye Consultants
08.2023 - Current
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Measured and recorded visual acuity and color vision testing.
- Fostered teamwork among staff members through effective collaboration efforts during high-pressure situations.
Ophthalmic Technician
Duke Eye Center
04.2023 - 07.2023
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Provided Manifest refractions.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Certified Ophthalmic Technician
Sacramento Eye Consultants
09.2021 - 02.2023
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Measured and recorded visual acuity and color vision testing.
- Fostered teamwork among staff members through effective collaboration efforts during high-pressure situations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Ophthalmic Technician
Medical Vision Technology
11.2018 - 08.2020
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Provided timely follow-up care for post-operative patients, ensuring successful recovery and addressing any complications promptly.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Measured intraocular pressure using Goldman and Tonopen Tonometry.
Ophthalmic Technician
California Eye Clinic
02.2015 - 07.2017
- Worked as a scrub Technician in the Onsite Surgery Center for Oculoplastic , Glaucoma, and Cataract surgeries.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
Education
No Degree - Medical Assisting Courses & Anatomy & Physiology
College of San Mateo
San Mateo Skills
- HIPAA compliance
- Compassionate patient assistance
- Medical history documentation
- Ophthalmic imaging
- Optical coherence tomography
- Intraocular pressure measurement
- Collaborative team player
- Detail-oriented approach
- EPIC EMR system proficiency
- Proficient in medical terminology
- Critical thinking abilities
Certification
- COA - Certified Ophthalmic Assistant ID #322158
Timeline
Certified Ophthalmic Technician
Sacramento Eye Consultants
08.2023 - Current
Ophthalmic Technician
Duke Eye Center
04.2023 - 07.2023
Certified Ophthalmic Technician
Sacramento Eye Consultants
09.2021 - 02.2023
Ophthalmic Technician
Medical Vision Technology
11.2018 - 08.2020
Ophthalmic Technician
California Eye Clinic
02.2015 - 07.2017
No Degree - Medical Assisting Courses & Anatomy & Physiology
College of San Mateo
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